Hybrid PT Career and College Promise Success Coach en Johnston Community College, NC

About the Department

Summary 
The Career and College Promise (CCP) Coach leads the strategic coordination and execution of dual-enrollment initiatives for eligible high school students in collaboration with Johnston County Public Schools (JCPS), charter schools, private schools, and home schools. This role requires a high degree of accuracy, independent judgment, and cross-functional collaboration to ensure compliance with state regulations and to maximize student success. Errors in this role can result in mis-advisement, loss of funding, or student ineligibility.

Position Duties

Essential Duties and Responsibilities 

• Deliver comprehensive college enrollment guidance to high school students, counselors, and administrators, ensuring accurate interpretation of program requirements.
• Advise students enrolled in Cooperative Innovative High School programs located on the JCC campus, providing tailored academic and career planning.
• Develop in person advising and registration schedules by aligning with each high school’s calendar and CCP population needs.
• Guide students through academic planning and course registration, aligning selections with career pathways and long-term educational goals.
• Coordinate with JCPS Representatives to ensure pathway/course compliance for reporting to state and local entities that provide funding for tuition, books and fees.
• Provide career coaching and direct students to Career Services for assessments and resumes as well as lead them to guidance counselors for local high school career programs and apprenticeships.
• Strategize innovative ways to use multiple CCP pathways for the tailored needs of the student's future Programs of Study (POS).
• Design and implement targeted outreach strategies to engage underrepresented and at-risk student populations, increasing program accessibility and equity.
• Collaborate with internal departments (e.g., Accessibility Services, Jaguar Office of Learning Technologies) to ensure seamless program operations and student support.
• Intervene proactively with students identified by early alert systems or those not meeting academic standards, implementing retention strategies.
• Monitor and interpret evolving regulations from the North Carolina Community College System (NCCCS) and Department of Public Instruction (DPI), ensuring institutional compliance.
• Engage in professional development and maintain active membership in relevant professional organizations.
• Foster an inclusive and respectful environment that values diverse perspectives and backgrounds.
• Communicate effectively and diplomatically with students, families, and educational partners to build trust and ensure program clarity.
• Execute additional responsibilities as assigned by the Director of Career and College Promise.

Supervisory Responsibilities:
None

Minimum Qualifications

Qualifications
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Education Minimum:
Bachelors degree

Experience Minimum:
One (1) to three (3) years' experience with program coordination, student advising or an appropriate combination of experience at the post-secondary level. 

Experience Preferred:
Three (3) to five (5) years' experience working in the community college setting in CCP or Student Services.

Other Qualifications

Language Skills   

• Communicate clearly and concisely, both orally and in writing. 
• Ability to speak effectively before groups of students, parents and campus representatives.
• Report complex data and research findings based on the knowledge level and needs of the audience of the information. 
• Establish and maintain effective working relationships with those contacted in the course of work including the general public.

               
Mathematical Skills  

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. 
• Ability to compute descriptive and inferential statistics.

Reasoning Ability    

• Ability to solve practical problems and deal with a variety of concrete variables in situation where only limited standardization exists. 
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 
• Understand and interpret pertinent State Education and Administrative codes, policies, and procedures. 
• Maintain mental capacity which allows the capability of making sound decisions and demonstrating intellectual capabilities.

Computer Skills   

• Ability to retrieve data from student information systems. 
• Proficient in computer programs: Excel, PowerPoint, Microsoft Word, Informer, and Colleague. 
• Knowledge of modern office equipment including computers and printers. 
• Ability to complete file transfers between systems.

            
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this Job, the employee must be able to communicate effectively. The employee must be able to meet mobility requirements and be able to occasionally move materials of up to 10 pounds. Must be able to access print material and utilize the information effectively.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The noise level in the work environment is usually quiet.

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