Hybrid Behavioral Health Coordinator- Medstar Washington Hospital Center- Psychiatry en Signet Health Corporation

We are seeking a highly organized and detail-oriented Behavioral Health Coordinator to join our growing team. The ideal candidate will play a crucial role in supporting our behavioral health department through a variety of administrative and coordination tasks, ensuring efficient operations and seamless patient care. This position requires strong communication skills, a proactive approach, and the ability to manage multiple priorities in a fast-paced environment.

Signet Health Offers a Wide range of Benefits for its Employees:

-Competitive Salaries

-Medical Dental & Vision Insurance

-Generous Paid Time Off

-Paid Malpractice Insurance

-CEU Allowances

-Retirement Savings plans- 401K with employer Match

Responsibilities:

• Utilization Review & Billing Support:
• Assist with utilization reviews of behavioral health services to ensure compliance with payer guidelines and support accurate billing processes.
• Review documentation for completeness and adherence to regulatory requirements.
• Collaborate with billing department to resolve discrepancies and facilitate timely claim submission.
• Legal & Information Requests:
• Respond to requests for information from the Office of the Attorney General (OAG) and other legal entities, ensuring confidentiality and adherence to all privacy regulations (e.g., HIPAA).
• Coordinate the retrieval and preparation of necessary documentation for legal proceedings or information requests.
• Telehealth Coordination:
• Set up and manage tele-visit appointments for behavioral health providers and patients.
• Provide technical assistance and troubleshooting for virtual platforms as needed.
• Ensure smooth and secure virtual connections for all telehealth sessions.
• Administrative Support for Behavioral Health Team:
• Provide comprehensive administrative support to the behavioral health team, including faxing, calling and sending emails on behalf of the team.
• Assist with data entry and safety plans.
• Prepare and distribute correspondence, reports, and other documents.
• Act as a liaison between the behavioral health team and other internal departments or external stakeholders as needed
• Assist with special projects and initiatives as assigned.

Qualifications:

• Associate's or Bachelor's degree in healthcare administration, psychology, social work, or a related field preferred.
• Minimum of 2 years of administrative or coordination experience, preferably within a healthcare or behavioral health setting.
• Familiarity with utilization review processes and medical billing procedures is a plus. 
• Strong understanding of patient confidentiality and HIPAA regulations.
• Proficiency in using electronic health records (EHR) systems and Microsoft Office Suite (Word, Excel, Outlook).
• Excellent organizational skills and attention to detail.
• Exceptional written and verbal communication skills.
• Ability to multitask, prioritize effectively, and work independently with minimal supervision.
• Problem-solving skills and a proactive approach to challenges.
• Ability to maintain composure and professionalism in a fast-paced and sometimes demanding environment.

EOE

Compensation Information: 

Minimum Salary: $19.00

Maximum Salary: $24.00