Hybrid Guest Services Agent - Front Office en Andaz London Liverpool Street

%3Cp style=%22-webkit-text-stroke-width:0px;color:rgb(102, 102, 102);font-family:%26quot;Trebuchet MS%26quot;, Arial, Helvetica, sans-serif;font-size:14px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:justify;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan%3E%3Cstrong%3EGuest Services Agent – Front Office%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;color:rgb(102, 102, 102);font-family:%26quot;Trebuchet MS%26quot;, Arial, Helvetica, sans-serif;font-size:14px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan%3E%3Cstrong%3ESalary: £26,475 + Tronc%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;color:rgb(102, 102, 102);font-family:%26quot;Trebuchet MS%26quot;, Arial, Helvetica, sans-serif;font-size:14px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan%3EAt Andaz, which translates from Hindi as %22personal style%22, we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.%3C/span%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;color:rgb(102, 102, 102);font-family:%26quot;Trebuchet MS%26quot;, Arial, Helvetica, sans-serif;font-size:14px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:justify;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan%3E%3Cstrong%3EWhat you will do as a Guest Services Agent:%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul style=%22-webkit-text-stroke-width:0px;color:rgb(102, 102, 102);font-family:%26quot;Trebuchet MS%26quot;, Arial, Helvetica, sans-serif;font-size:14px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cli%3E%3Cspan%3EManage incoming calls and emails, assisting and directing as needed.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan%3ELog guest requests and complaints, ensuring timely follow-up.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan%3ETrack guest packages, mail, and update guest preferences.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan%3EProvide local concierge info and maintain clean, stocked lounge areas.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan%3EPerform daily system backups and maintain data accuracy in guest records.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan%3EVerify payments, handle room moves, and monitor credit limits.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan%3ECheck and resolve no-shows, cancellations, and trace reports.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan%3ECoordinate staff breaks and uphold grooming and service standards.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan%3EManage departmental stock and oversee Back Office operations for smooth service.%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp style=%22-webkit-text-stroke-width:0px;color:rgb(102, 102, 102);font-family:%26quot;Trebuchet MS%26quot;, Arial, Helvetica, sans-serif;font-size:14px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:justify;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan%3E%3Cstrong%3EAbout you%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;color:rgb(102, 102, 102);font-family:%26quot;Trebuchet MS%26quot;, Arial, Helvetica, sans-serif;font-size:14px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:justify;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan%3EPrevious experience in a similar role is preferred. Excellent customer service skills, attentiveness, and proficiency in operating switchboard equipment and related technology.%3C/span%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;color:rgb(102, 102, 102);font-family:%26quot;Trebuchet MS%26quot;, Arial, Helvetica, sans-serif;font-size:14px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan%3E%3Cstrong%3EJust some of the benefits you will enjoy as a Guest Services Agent at Andaz London Liverpool Street, a concept by Hyatt Hotels%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul style=%22-webkit-text-stroke-width:0px;color:rgb(102, 102, 102);font-family:%26quot;Trebuchet MS%26quot;, Arial, Helvetica, sans-serif;font-size:14px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cli%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan%3E12 complimentary nights a year across Hyatt Hotels worldwide%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan%3EDiscounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan%3EFree meals on duty%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan%3E50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan%3EUniform provided and laundered complimentary%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan%3EHeadspace membership and access to our Employee Assistance Programme%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22text-align:justify;%22%3E%3Cspan%3EContinuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp style=%22-webkit-text-stroke-width:0px;color:rgb(102, 102, 102);font-family:%26quot;Trebuchet MS%26quot;, Arial, Helvetica, sans-serif;font-size:14px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:justify;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan%3E%3Cstrong%3EAbout Andaz London Liverpool Street%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;color:rgb(102, 102, 102);font-family:%26quot;Trebuchet MS%26quot;, Arial, Helvetica, sans-serif;font-size:14px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:justify;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan%3EJoining Andaz London Liverpool Street is choosing a%26nbsp;5-star lifestyle hotel located in the heart of vibrant East London. With five different Food %26amp; Beverage concepts ranging from Brasserie, Café Bar, Wine Lounge, Gastropub to Japanese cuisine, guests have a wide range of dining options to suit their every need.%3C/span%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;color:rgb(102, 102, 102);font-family:%26quot;Trebuchet MS%26quot;, Arial, Helvetica, sans-serif;font-size:14px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:justify;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan%3EAt Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!%3C/span%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;color:rgb(102, 102, 102);font-family:%26quot;Trebuchet MS%26quot;, Arial, Helvetica, sans-serif;font-size:14px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:justify;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan%3EBeing part of Hyatt means always having space to be you.%26nbsp;We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.%3C/span%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;color:rgb(102, 102, 102);font-family:%26quot;Trebuchet MS%26quot;, Arial, Helvetica, sans-serif;font-size:14px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:justify;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan%3EJoin a team that is making travel more human. Connected. Sustainable. Here, everyone%27s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.%3C/span%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;color:rgb(102, 102, 102);font-family:%26quot;Trebuchet MS%26quot;, Arial, Helvetica, sans-serif;font-size:14px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan%3E%3Cstrong%3ENext steps:%3C/strong%3E%26nbsp;Apply today for this%26nbsp;%3Cstrong%3EGuest Services Agent%3C/strong%3E%26nbsp;role and start your journey with Andaz London Liverpool Street! Please note that, at this time, we are only able to consider applicants who have the existing right to work in the United Kingdom, as visa sponsorship is not available for this position.%3C/span%3E%3C/p%3E Solicitar ahora