Hybrid TAP Quality Coordinator en None

Job Summary:   The Quality Coordinator of The Autism Program of Illinois is responsible for assisting in the oversight and state reporting of the clinical/programmatic aspects of The Autism Program of Illinois (TAP), administered by Hope.

Qualifications: 

• A master’s degree in social services, human relations, or related field or a bachelor’s degree in social services, human relations, or related field with 3- 5 years of relevant professional experience  

• Advanced knowledge of evidence-based, best practices in the diagnosis and treatment of autism. 
• Extensive knowledge of autism resources and services throughout the state of Illinois.
• Superior verbal, written, and interpersonal communication skills. 
• Strong data analysis skills.
• Ability to travel throughout Illinois, 15% of time.

Preferred Qualifications:

• At least 4 years’ experience working in a social service or non-profit organization.
• Knowledge of grant writing, management, and GATA requirements.

Essential Functions:

• Monitors, tracks, evaluates, and provides oversight of program delivery by TAP network partners to ensure quality outcomes.

• Collaborates with the TAP Director to determine program evaluation needs of the TAP network and implements procedures and timelines to meet the needs.
  1. Uses best practices or relevant literature to guide the evaluation plan.
  2. Draws on a variety of evaluation instruments and procedures.
  3. Works with network partners to identify program specific indicators of quality programming and provides feedback to ensure quality outcomes.
  4. Develops and implements data collection tools, including protocols and procedures. 
• Conducts quarterly data analysis activities and prepares the periodic performance reports for the state of Illinois quarterly.
• Delivers quarterly feedback to network partners regarding quality improvement in programmatic reporting and their progress toward deliverables.
• Conducts quarterly monitoring activities to ensure network partners are adhering to the terms of the grant agreement.
• Compiles each TAP partner’s performance data, annually, regarding programmatic deliverables, timeliness and accuracy in programmatic reporting, and compliance with monitoring requests.
• Co-facilitates annual TAP partner evaluations.
• Tracks annual programmatic data, conducts annual data analysis, and authors the end of year report highlighting the TAP network’s accomplishments and comparative data across fiscal years.        
• Conducts clinically based visits to TAP network partners to monitor and ensure the quality of services provided.

• Collaborates with the communication and marketing teams to provide content for the TAP Newsletter, website, and social media.
• Gathers and disseminates information on best practices regarding the assessment and treatment of autism throughout the network.

• Actively participates in TAP meetings and events as assigned.
• Serves as a back-up for the TAP Director, TAP Training Coordinator, and TAP Resource Coordinator as needed.

Required Knowledge, Skills, and Abilities:

• Work independently and as a team member
• Work efficiently and deliver high-quality work within specified deadlines
• Make sound judgments/decisions, solve problems and effectively prioritize work.
• Elicit cooperation and maintain productive working relationships with internal and external stakeholders.
• Understand concepts, practices, and procedures of non-profit, social service, educational and health care sectors. 
• Recognize and adjust communication style relative to people’s cultural differences, economic status, educational backgrounds and abilities.  
• Excellent presentation skills with an ability to represent the program.
• Proficiency in Microsoft Office 365

Physical & Basic Requirements:

• Understand and execute detailed communication about the grant. 
• Use technology to communicate with others, collect data, and any required documentation. 
• Maintain extended focus and attention to details. 
• Ability to proofread and edit documentation for accuracy.
• Ability to drive to designated partner sites throughout the state of IL or procure alternative transportation.

Working Conditions:

• Work is primarily performed in an indoor office setting with little exposure to excessive noise, temperature, etc. 
• A variety of offsite environments could include outpatient pediatric clinic settings, University clinic settings, local agencies, etc.
• May be exposed to contagious disease or infectious materials, but potential for personal harm and injury is limited when universal precautions are used.
• Work hours are standard business hours with occasional early morning, late evening, or weekend hours required when travelling to TAP programs throughout the state of IL.