Hybrid Dispatcher en Maxim Crane Works, L.P.

Purpose

The Dispatcher will ensure timely delivery of cranes and support equipment to job sites. They will provide guidance and supervision to direct the activities of Crane Operators, Drivers and Support Personnel.  

Duties and Responsibilities

• Evaluates labor and equipment needs, assigns, and dispatches labor and equipment and maintains communication with Operators and Drivers
• Coordinates with the local Branch Manager and Dispatchers in other branches to determine efficient scheduling of labor and equipment that utilizes branch-level and Maxim resources in the most cost-effective manner.
• Evaluate crane fleet cleanliness, maintenance, and yard tasks to assign to the employees that do not have jobs in the field; communicate any discrepancies and service issues to Service Manager for repairs
• Ensure permits, registration and insurance cards are up to date and accurate in the clipboards for each crane and tractor. Order Blanket and trip permits for each crane and truck to comply with DOT laws.
• Check that all inspections have been completed in the equipment file then file the paperwork in proper files. Review ELD compliance for the cranes and tractors assigned to the Branch
• Check daily logs for employee’s daily and weekly hours to ensure compliance. Review e-tickets for billing and payroll
• Assign daily tasks to employees the day before the job, Print JDS, lift plans and maps if needed for the employees going to jobs in the field
• Draws bars assigning cranes, trucks, and employees to all jobs the day before to provide an accurate daily activity spread sheet. Update time bars in Job Cost and match time sheets to job tickets.
• Regularly communicate with Sales and Operations teams on availability updates, lift plans, and job details
• Manages travel restrictions; create appropriate maps and direction charts to assure compliance with applicable permit laws.
• Acts as liaison between customer and employees; enter customer orders into crane rental agreements. Maintain customer relationships, customer satisfaction, and handle customer complaints.
• Performs other duties as assigned or required.

Requirements

Education:

• High School diploma or GED

Experience:

·         3+ years of construction, or fleet related industry with transportation or heavy equipment experience preferable

·         3+ years’ experience using CMMS system (JD Edwards) in dispatcher or scheduling role

Skills/Knowledge:

• Advanced computer skills (i.e., Microsoft Word, Excel, etc.)
• Advanced knowledge of local geography
• Advanced knowledge of CMMS system
• Excellent time management and communication skills
• Must be able to pass a drug test, background check, and fit for duty test.