Hybrid Patient Accounts Specialist-Kingsport Dental Clinic( Kingsport,TN) en UT Health Science Center BU
UT Health Science Center BU · Kingsport, Estados Unidos De América · Hybrid
- Professional
- Oficina en Kingsport
Market Range: 06
Hiring Salary: $19.67/Hourly
THIS POSITION IS LOCATED IN KINGSPORT, TN
JOB SUMMARY/ESSENTIAL JOB FUNCTIONS: The Patient Accounts Specialist – Kingsport Dental Clinic of the Appalachian Highlands administers the comprehensive patient treatment schedule on a daily basis in the Kingsport Dental Clinic. This position provides coordination of patient scheduling, insurance and payor benefits, eligibility, and pre-authorization checks. This position maintains routine business office functions.
Responsibilities
- Answers multi-line phone systems to render insight to current and prospective patients.
- Manages the patient scheduling system by scheduling, rescheduling, confirming, and canceling patient appointments.
- Works in collaboration with the Veterans Affairs Mountain Home.
- Registers new and existing patients into the clinic database including medical history, HIPAA agreement, insurance, and TennCare benefit and eligibility verification with deductible and co-payments.
- Communicates and triage patient concerns for urgent problem-focused evaluation appointments.
- Prepares and posts daily productivity reconciliation reports for collections for deposit according to guidelines.
- Monitors and manages all front office operations and functions.
- Sends and receives treatment referrals and/or consults and imports information into clinic software.
- Assists in any clinical position due to staff shortage or high-level patient care in areas of sterilization, patient processing, and student assistance.
- Performs other related duties as assigned.
Qualifications
MINIMUM REQUIREMENTS:
EDUCATION: High School Diploma or GED. (TRANSCRIPT REQUIRED)
EXPERIENCE: Two (2) years of experience in a dental office/clinic as a dental assistant, front desk, or hygienist. Must maintain CPR certification.
LICENSE/CERTIFICATION: A Registered Dental Assistant (RDA) in the State of Tennessee, with certification in radiology and nitrous oxide monitoring is preferred.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledge of basic computer data entry, office software, operations, business functions and execution.
- Knowledge of basic dental treatments, terminology, and delivery of dental care.
- Familiarity with basic dental insurance processes, 3rd party payors, TennCare and Current Dental Terminology (CDT).
- Strong, professional, and effective communication skills.
- Ability to work effectively and a desire to be a team member striving to deliver quality dental health care.
- Ability to gather data, compile information, and statistics to prepare reports for internal and external use.
- Detail-oriented, organized with the ability to prioritize work while multi-tasking.
WORK SCHEDULE: This position may occasionally be required to work weekends.
THIS POSITION IS LOCATED IN KINGSPORT, TN
