Hybrid Credit Card Processor en Teachers Federal Credit Union

Join Our Team

For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America’s Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation’s leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities. 

Summary:

Processes consumer loan (auto, personal loans and lines, boat, recreational vehicle and credit cards) applications received from applicants through various channels (online, branch, call center, etc.). Reviews loan documents, updates applicants’ records in lending origination systems, and expedites the loan application process. Guides the applicant consumer loan application journey and completes loan disbursement activities. Responsible for opening and maintaining credit card accounts for members by reviewing credit card applications and supporting documents; and updating records as needed.

Education and/or Experience:

• Associate’s degree required or four years directly related experience

• Minimum two years of consumer lending experience required

Essential Skills:

• Effective written and verbal communication skills

   

• Strong attention to detail and accuracy

   

• Strong analytical skills relative to evaluating root cause of fraud trends

   

• Knowledge and understanding of lending fundamentals, products and procedures

   

• Demonstrated interpersonal skills

   

• Loan origination systems

   

• Core systems

   

• Microsoft Applications including, but not limited to, Excel, Word and PowerPoint

Job Responsibilities:

• Responsible for accurately processing monthly credit card reports.

• Process loan applications received through various channels, reviewing applications to verify accuracy of information and completion and communicating the decision to applicant; Utilize DocuSign to process remote closings on consumer loan products

• Maintains credit card accounts to ensure accuracy of records and compliance with institutional guidelines and operating procedures

• Review and verify various updated member information and update core lending systems accordingly.

• Makes recommendations on policy and procedure changes based on observation and specific scenarios in the credit card environment.

• Identify cross selling opportunities and build strong member relations

• Assists the Consumer Lending Processors and Consumer Lending Administrators as needed

• Assist the Credit Card Product Manager with projects and promotions as needed

• Performs other duties as needed upon request by immediate supervisor

Benefits of Joining the Teachers Team:

We provide a competitive compensation and benefits package that includes, but is not limited to:

• Paid time off for vacation, personal days, and holidays

• Fully-funded pension plan

• 401(k) company contribution

• Teachers pays 100% of Dental & Vision premium

• Tuition reimbursement is offered to full-time employees

• Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers 

The good faith range for this position is $24.80 - $29.75 an hour. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.

All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility.

To learn more about Teachers and to view a full list of our job opportunities please visit https://www.teachersfcu.org/about/careers

Click here to view:  California Privacy Notice

#LI-KM