Senior Infrastructure & Cloud Engineer

● Design, build, orchestrate and automate infrastructure and cloud technologies

● Ensure the highest possible levels of security, reliability, availability, and value

● Full-time, fixed term (18 month) position

● Based in Macquarie Park, with hybrid work opportunities available

Want to improve the lives of Australians, no matter who they are? 

Join us and build a career and future you’ll be proud of.

It matters more at Hearing Australia

Hearing Australia is a trusted leader in our field. Working across the country, we exist to support and empower people through hearing health when and where they need it.

Your opportunity

As a Senior Infrastructure & Cloud Engineer, you’ll be reporting to the IT Infrastructure & Service Delivery Manager. Your role will be to work through a backlog of technology projects and focus on the design & automation of infrastructure and cloud technologies. Working side by side with people who go the extra mile, you’ll also love the feeling of helping those who need us. Here’s how you’ll do it:

• Lead the delivery of infrastructure projects from the technology innovation backlog
• Design and implement scalable, secure and resilient on-premise and Azure cloud infrastructure
• Evaluate and implement improvements to increase system performance, availability, and
• scalability
• Lead data centre modernisation and infrastructure refresh initiatives
• Lead infrastructure automation
• Improve operational efficiency to an enterprise level for servers, storage systems, Azure, the M365 platform, identity systems, and infrastructure and cloud associated tools
• Ensure accurate, up-to-date documentation of infrastructure designs, procedures, and configurations

What you’ll bring

We believe the successful candidate will have outstanding interpersonal skills with the ability to interact with users at all levels. You’ll bring:

• Excellent verbal and written communication skills 
• A self-starter who can be lead projects and complex tasks and function as an agent for change
• Demonstrated experience of automating complex repetitive functions
• Demonstrated experience working in high security conscious environments and a excellent understanding of security best practice
• Demonstrated proficiency in maximising out of the box functionalities of Microsoft 365
• Demonstrated experience with automation and orchestration for “as a service” services
• Hands-on experience with the design and build of cloud services
• Excellent working knowledge of IT systems environments—operating systems, networking, applications, and platforms
• Deep knowledge of the ITIL Framework
• Excellent understanding of how Microsoft technologies can be incorporated to provide solutions to business needs
• Experienced at resolving conflict using appropriate strategies, ensuring suitable outcomes for the parties involved
• Working use of CI/CD and Azure DevOps
• Ability to understand the audience and context, anticipate responses and effectively tailor communication and communication styles
• Experience in making balanced decisions using professional judgement, risk evaluation and in the context of ambiguity and a changing environment
• Drive change and manage uncertainty and guide staff through the process

What matters most? It’s simple – your drive to help anyone and everyone who needs us. And you’ll see your role as a real responsibility and an incredible opportunity to make an impact on lives across the country.

Why Hearing Australia?

There’s so much to love about a role with us. But our people say there’s three things that set us and their careers apart. They’re about:

● How we do what we do: Our vision is to deliver the best hearing solutions for anyone, anytime, anywhere. At Hearing Australia, you’ll know you’re making a contribution that really means something

● Who we work with: Here, you’ll support and empower clients of all backgrounds. That’s what drives our teams and what makes them so special

● Where we’re going next: As our industry evolves, we’re committed to learning and improving what we do and how we do it and building an organisation where everyone can thrive.

What does that mean for you?

As a Senior Infrastructure & Cloud Engineer, you’ll know that every day, your work is helping children and adults who need us. Just ask Sandeep, one of our IT professionals about why they choose to work with us:

“The work we do in helping people hear sound again and for the very first time is quite inspirational. Everything we do here is purpose-driven.”

You’ll also enjoy a range of benefits, including:

• Attractive employee benefits (salary sacrifice superannuation, HCF private health cover discount, well-being programs, salary packaging, discounts across an exciting range of retailers)
• Free, onsite staff parking
• Employee recognition awards program
• Attractive salary package includes a generous 15.4% superannuation
• Flexible work arrangement opportunities to support work, personal and family commitments

Let’s create the gold standard of hearing care

We will require the successful candidate to be willing to have a Police Check conducted (we pay), a current driver’s licence and must have rights to work in Australia.

Hearing Australia is an Equal Opportunity Employer and embraces diversity, equity and inclusion. We are passionate about building a diverse and inclusive culture from within.

We encourage Aboriginal and Torres Strait Islander peoples and applicants from different cultures who are bilingual to apply.

We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.