Hybrid Valet Supervisor en Pilgrim Parking

Pay Rate: $20.00 per hour 

Job Type: Full-time

Location: North End Garage in Boston, MA

Shift & Schedule: Monday - Friday 7:00AM - 3:30PM

Must Have: 2 Years Drivers License & Ability to Drive Manual/Stick-Shift Cars

Applications will be accepted until job is closed.

Application Question(s):

• Do you have a valid driver's license (at least 2 years)?
• Can you drive a manual (standard, stick-shift) transmission?

What we're looking for:*

• Help motivate and lead staff in promoting teamwork and a customer service environment. 
• Respond to customer inquiries and complaints and assist with completing accident/incident reports. 
• Assist with training, scheduling, and evaluation of staff. 
• Assist local management with maintaining and/or cataloging all equipment, uniforms, and supplies. 
• Reconcile daily bank reports and ticket logs and identify discrepancies as applicable. 
• Maintain log of field bank transactions, uniforms issued, and parking violators, as applicable. 
• Monitor cleanliness and physical conditions at the assigned facilities and report any safety or maintenance issues to local management. 
• Perform valet, attendant, or cashier duties as needed. 

What's in it for you?

• We promote from within - park your career here!
• Free Parking!**
• Flexible scheduling; paid Holidays and Wellness.
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
• (FT Employees) Paid vacation and an extra day-off on your birthday!!
• (FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
• The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)**Any positions offered that are PT, PT Seasonal, FT Seasonal, or OC are not eligible for health insurance benefits.*
• Wellness is provided according to city or state mandates
• For more information: https://www.propark.com/careers/ 

Must haves:

• You are at least 18 years old.
• You have a valid driver's license and have been driving for at least 2 years.
• You have the ability to drive manual/stick-shift/standard cars
• Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed.
• Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
• Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.
• You have at least one year of related parking and/or customer service experience.
• You are a motivated individual willing to take on new challenges, with experience in Customer Service or the Hospitality Industry. 
• You are a roll-up-the-sleeves, get stuff done type of person that is organized, honest and thoughtful.
• Your friends describe you as trustworthy, loyal and dependable.
• You are self-sufficient, resourceful, collaborative and decisive.
• You see a challenge as an opportunity and are looking for a position with a chance for growth. 
• You have a flexible schedule meaning that the position may require working weekends and holidays.
• You have very strong conversational communication skills.
• You have an exceptional way with people and you want more.

Good to haves:

• Valet parking: 1 year+
• Customer service: 1 year+

*This list is not all-inclusive. The full job description will be provided at your interview.

** Free parking while on shift at your assigned Propark location.

"THE FINE PRINT:

*Sign-On/Retention Bonus
• Terms and conditions apply.
• Bonus will be paid in two (2) payments: $200 paid after 30 days; $800 paid after 150th day of service
• Bonus opportunity ends 9/30/2025

• Must be employed for Pilgrim Parking part-time or full time and working in a permanent position to receive each installment.

• Applies to all new, part-time and full-time employees hired at this location between 7/1/2025 - 9/30/2025