Hybrid Indirect Lending Processor - Middletown, NY en HERITAGE FINANCIAL CREDIT UNION

Description

• Integrity: We are honest and trustworthy in all of our dealings with our members, employees, and the community.
• Excellence: We strive to provide our members with the best possible service.
• Teamwork: We believe that we can achieve more together than we can alone.
• Respect: We treat each other with dignity and respect.
• Community: We are committed to giving back to the communities we serve.

POSITION PURPOSE

Responsible for data processing into loan system and maintaining documentation for accuracy and compliance. Perform a variety of administrative support related to documentation, processing, closing on indirect loans and indirect leases, and the lending function. Perform all responsibilities in accordance with agreed service standards, federal/state regulations and credit union policies/procedures. Daily work will involve cultivating and maintaining positive relationships with employees, dealers, and members.

What's in it for you?

Salary: $19.54 - $24.43 per hour (depending on experience)

Benefits:

• Incentives and Merit Increases
• Paid Time Off & Paid Federal Holidays
• Medical, Dental, Vision & Life Insurance
• Employee Assistance Program
• Flexible Spending Accounts/HSA
• 401(k) with Employer Match
• Educational Assistance 
• Paid Time to Volunteer

Requirements

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1. Develop and maintain positive relationships with both internal and external members, specifically dealers, members, and co-workers
2. Provide timely and accurate administrative support, including updating loan data in the system, assembling documentation for member loans, reviewing applications, and verifying information for indirect loans and leases
3. Timely contact and follow up with dealerships in regards to missing documentation required to disburse loans
4. Book loans and leases to the core system
5. Verify accuracy on indirect loan and lease packages received for funding in a timely manner and according to department “service standards,” assuring all stipulations of approval are met prior to disbursement.
6. Communicate with management and lending team to ensure consistency and compliance in all areas of loan process, closing, funding and service standards.
7. Provide excellent member and dealer service, solve issues as they arise, and escalate issues as necessary
8. Consistently review and recommend changes to improve workflow, efficiency, and quality
9. Scan and upload all finalized loan documentation to the appropriate system
10. Assist in reviewing and updating lending policies and procedures
11. Cross-sell credit union products and services, as appropriate
12. Assist members with the setup of automatic, recurring electronic payments, as needed
13. Assist in training new employees
14. Performs additional duties as assigned

EDUCATION/CERTIFICATION:

• 2 year college degree preferred plus 2 years of loan processing experience; or a comparable combination of education and experience

REQUIRED KNOWLEDGE:

• Knowledge of accounting principles, lending industry guidelines and strong communication skills. 
• This position requires that the employee gain a working knowledge of Bank Secrecy Act (BSA) requirements and how they will affect their work. 

EXPERIENCE REQUIRED

• Experience using P.C. based software including Microsoft Word and Excel

Skills/Abilities:

• Ability to project a professional appearance and positive attitude at all times.