Hybrid Senior Telephone Control Officer (TCO) Specialist en SOS International LLC

SOSi is seeking a highly qualified Senior Telephone Control Officer (TCO) Specialist to support US Army requirements in the Europe & Africa Area of Responsibility (AOR).

• Manage DoD-approved commercial mobility devices, including initial IT provisioning and ticket placement.
• Ensure authorized users have appropriate rights within UEM, DEPO, Purebred, and DISA StoreFront.
• Oversee the inventory, tracking, provisioning, issuing, managing, configuring, and troubleshooting of secure classified and unclassified mobile communication devices.
• Manage commercially contracted mobile services and develop and maintain user inventories for communication devices and SIM chips.

• Bachelor’s degree with a minimum of 8 years’ experience, or an Associate’s degree with a minimum of 10 years’ experience, or a high school diploma with a minimum of 12 years’ experience
• An active Secret security clearance with an SSBI.
• DOD Cyber Work Force (DCWF) 411 Certs: CND or GFACT or GSEC or Security+ or equivalent.
• Plan, direct, or coordinate activities related to program and project management support.
• Analyze business needs and translate them into actionable requirements for IT projects.
• Support the development and maintenance of program management documentation, such as the Program Management Plan (PMP) and Work Breakdown Structure (WBS).
• Facilitate communication between technical teams and stakeholders.
• Contributes to the development and implementation of the TO management portal.
• Analyze project progress, financial data, and risks to provide insights and recommendations.
• Proficiency in Microsoft Office suite including Word, PowerPoint, Excel, and SharePoint for document management and various administrative tasks.
• Experience producing metrics and reports using Microsoft Office tools.
• Demonstrated history of discretion, independent judgment, and self-direction.

• Normal office conditions with potential to perform duties in deployed locations.
• Core hours of operation are Monday through Friday, 0600 – 1700
• May be requested to work evenings and weekends to meet program and contract needs.
• It is anticipated that contractor personnel will be required to travel on Temporary Duty (TDY) to various CONUS and OCONUS locations based on USAREUR-AF and Mission Partner requirements.