- Junior
- Oficina en Bogota
Welcome to a workplace where everyone passionately believes in one purpose!
Our company's commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion and customer focus to every facet of our business, creating an environment where your contribution truly matters.
With 70 years of experience, we are the leading strategic partner, providing specialized solutions for airlines, airports, and enterprises across 21 countries throughout The Caribbean and Latin America.
At GCG, we believe the secret recipe for a perfect team blends talent, focus, and discipline. We seek these qualities in candidates eager to thrive in a diverse and multicultural environment.
Our comprehensive solutions include Sky Dining, Airport Dining, Aviation Support, and Culinary. With a team of over 5,500 highly skilled experts dedicated to excellence, we uphold the highest standards of quality and service. We are committed to elevating travel & culinary experiences for all our customer's journeys, becoming the top choice in the region.
1. Mantener un canal de comunicación efectivo con el cliente y dar
cumplimiento del servicio establecido.
a. Cumplir con las especificaciones exigidas por el cliente en cuanto al servicio
de alimentación según el contrato establecido en el punto.
b. Acompañar las reuniones solicitadas por el Cliente Externo y establecer
tiempos de respuesta ante sus solicitudes.
c. Ser el puente de comunicación entre el cliente externo y GCG
d. Dar cumplimiento y reportar los indicadores a los programas de mejoramiento
del canal de servicio al cliente.
e. Acompañar ante solicitudes del Cliente de nuevos productos o
presentaciones para buscar la mejor alternativa rentable.
f. Presentar y hacer seguimiento de los planes de acción generados por las no
conformidades presentadas en el desarrollo de la operación por parte del
cliente.
Embark on a journey with us, where every day brings new opportunities for growth and success. If you thrive in a dynamic environment and want to be part of a team that celebrates achievements, come, be a part of our story. Your career adventure starts here!
