Hybrid Chief Information Officer en Prestige Healthcare Resources Inc.
Prestige Healthcare Resources Inc. · Washington, Estados Unidos De América · Hybrid
- Professional
- Oficina en Washington
Position Summary:
Prestige Healthcare Resources Inc. (PHRI) is seeking a transformative Chief Information Officer (CIO) to lead enterprise-wide IT operations, infrastructure modernization, AI adoption, and cybersecurity strategy. This role is pivotal in scaling our behavioral health programs nationally while ensuring technical excellence, regulatory compliance, and alignment with our integrated care delivery model.
The CIO will spearhead our technology roadmap—driving cloud adoption, system unification, data-driven decision-making, and operational automation to support PHRI’s ambitious multi-site expansion.
Key Responsibilities:
Strategic Leadership
- Design and implement a 3–5-year enterprise IT strategy aligned with growth and national branding.
- Lead digital transformation across departments, including the adoption of AI, machine learning, and automation tools.
- Build scalable infrastructure and data architecture to support ASAM Levels 3.1, 3.5, 3.7 care, residential programs, and telehealth.
Operational Oversight
- Oversee all technology platforms: EHR, CRM, billing, scheduling, and communications.
- Lead Help Desk (Tier 1–2), Network Administration, and Cybersecurity teams.
- Implement centralized asset management, ticketing systems, and data governance protocols.
AI & Innovation
- Deploy AI tools for operational efficiency, such as predictive staffing, billing audits, and patient engagement.
- Integrate AI into behavioral health analytics to improve outcomes and care delivery.
Security & Compliance
- Ensure compliance with HIPAA, ISO 27001, 42 CFR Part 2, and all state/local health regulations.
- Lead incident response, vulnerability assessments, and policy enforcement.
Team Development
- Recruit and develop IT talent with a focus on leadership, innovation, and accountability.
- Establish internship pipelines with local universities (e.g., Howard, GWU, American U).
Key Performance Indicators (KPIs): | |
Domain | KPI Target |
System Uptime | ≥ 99.9% |
AI Deployment | At least 2 major AI integrations by Year 1 |
Help Desk | ≥ 85% ticket resolution within 24 hours |
Policy Implementation | 100% compliance on access, BYOD, security protocols |
Cost Efficiency | 10–15% reduction in IT spend via optimization |
Stakeholder Satisfaction | ≥ 8.5/10 internal user satisfaction rating |
Security Incidents | 0 critical HIPAA or data breaches annually |
Key Attributes
- Strategic thinker with a strong grasp of healthcare IT and operations.
- Proven leader and effective communicator across technical and clinical teams.
- Innovative, forward-thinking, and adept at driving digital transformation.
- Hands-on with AI applications and data analytics in a healthcare setting.
- Adaptable, collaborative, and mission-driven.
Required Qualifications:
- Bachelor’s or Master’s degree in Information Technology, Computer Science, Health Informatics, or related field.
- 10+ years of progressive IT leadership experience in healthcare or enterprise environments.
- 3+ years leading digital transformation at a multi-site or multi-state organization.
- Direct experience implementing AI-based systems in healthcare operations or patient services.
- Expert knowledge of HIPAA, ISO 27001, and healthcare data interoperability (FHIR, HL7).
AAP/EEO Statement:
It is the policy of Prestige Healthcare Resources, Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Prestige Healthcare Resources, Inc. will provide reasonable accommodation for qualified individuals with disabilities.
