Hybrid Program Supervisor en City of Lethbridge

Internal                                                                                                                                                                      August 12, 2025

PROGRAM SUPERVISOR (Temporary Relief)

Water & Wastewater Operations

The City of Lethbridge ( www.lethbridge.ca ) proudly acknowledges that we are located at the heart of Siksikaitsitapi (Blackfoot) Territory, home of Kainai, Piikani, Siksika and Amskapi Piikani (Montana, USA) First Nations. Lethbridge is also located within the Métis Nation of Alberta, Region III.

The City of Lethbridge recognizes the diversity of our community and is working to ensure programs, services, facilities, and employment opportunities are inclusive to all people.

The City of Lethbridge Water & Wastewater Operations is hiring a Relief Program Supervisor for a period of 24 months or less. The basic purpose of this position is to organize and distribute the work tasks of the department as well as mentor and be a technical resource to employees with Water and Wastewater Operations.  The major responsibilities of this position include:

·               People Management – provide direct supervision

·               Program Delivery – ensure service levels and department goals are met in daily operations

·               Health and Safety Excellence – model safety/wellness leadership

·               Budget and Asset Management – monitor daily expenditures

·               WAGE:                 $45.42/hr. when performing the duties of this role

·               STATUS:                0-40 hours per week, as required           

Key Accountabilities:

·               Provide direct supervision to program staff, including delegation of work tasks and daily performance coaching

·               Set clear goals and expectations, provide on-the-job supervision, have regular performance conversations, and mentor/coach team members

·               Promote and model a civil and respectful workplace, helping to resolve or determine potential solutions to employee conflicts and escalating unresolved issues to Manager in a timely manner

·               Ensure service levels and department goals are met in daily operations

·               Assign work orders and tasks to the team

·               Ensure compliance with program policies, procedures and standards

·               Provide front-line response to customer/citizen inquiries and complaints

·               Conduct regular safety/wellness toolbox talks with team

·               Take a proactive role at site to ensure that any unsafe conditions are reported and rectified as soon as possible

·               Review and implement incident/accident corrective actions with the team

·               Monitor the work environment to ensure daily compliance with safe work practices and occupational health and safety requirements and regulations

·               Other duties as required to maintain department operations        

The ideal candidate will have the following qualifications:

·               High School Diploma supplemented by two or more years of post-secondary education or training related to areas such as plumbing, civil engineering, heavy construction, or water and wastewater operations

·               Experience in various aspects of the construction and maintenance of a Level IV water distribution and wastewater collection system

·               Broad experience reading and interpreting engineering drawings, maps and blueprints

·               Experience working within a work order management system

·               Solid understanding of how distribution and collection systems are designed

·               Alberta Environment and Parks Level III Operator certification in water distribution and/or wastewater collection

·               Specific knowledge of the tools and equipment used in the construction and maintenance of the utility

·               Strong understanding of the water and wastewater engineering standards

·               Excellent communication skills, both verbal and written

·               Demonstrated conflict management skills and ability to resolve conflicts with effective outcomes

·               Customer focus – demonstrating a commitment to public service

·               Demonstrated teamwork skills – able to work collaboratively with peers and foster a positive work environment

·               Class 5 driver’s license 

The successful candidate will be committed to winning the hearts of our community through discipline, teamwork, composure and a strategic mindset.

For further information, interested applicants may contact Leanne Lammertsen, Water & Wastewater Operations Manager at [email protected]

Qualified candidates are invited to submit their resume with cover letter, online at: www.lethbridge.ca  

**Applicants must apply online .  We are unable to accept paper copies of resumes’ or applications sent via email.

CLOSING DATE: August 20, 2025 @ 11:59 p.m.

All applicants are thanked in advance for their interest. Only individuals selected for interviews will be contacted.  

                                                                                                                                                             CUPE Local 70