Hybrid Director of Crew Scheduling en PSA Airlines
PSA Airlines · Charlotte, Estados Unidos De América · Hybrid
- Junior
- Oficina en Charlotte
Let your career take off with PSA Airlines
About PSA
PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.
Benefits
PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:
- Travel privileges on the American Airlines global network
- A generous vacation plan designed to let you enjoy your travel perks
- 401(k) with company match
- American Airlines Group (AAG) profit-sharing and bonus opportunities
- A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
- Premium dental coverage
- Vision plan options provided, including a plan that covers both glasses and contacts every year
- Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
- Access to 24-hour virtual urgent care services
- Family planning and fertility treatment
- LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
- Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
- Flexible Spending Accounts for both Health Care and Dependent Care services
- Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional
Position Summary
Job Responsibilities
- Oversee the daily scheduling requirements of all crew members and responsible for maintaining compliance with applicable FAA regulations, Collective Bargaining Agreements, flight crew qualifications, and policies and standards established by PSA Airlines.
- Establish strategic goals and direction for the Crew Scheduling team.
- Identify and anticipate operational disruptions and solve them in an active manner. Monitor developing situations and communicate constraints to appropriate workgroups and escalate when needed.
- Partner with Director of Integrated Operations Center (IOC) during irregular operations (IROP) to develop and execute a recovery plan to mitigate further schedule impact and coordinate with all necessary departments, including third party vendors.
- Establish monthly staffing grids to provide the best crew staffing possible.
- Establish and maintain strong and effective working relationships with ALPA and AFA union leadership to discuss requested improvements, concerns or gain clarity on agreements to provide short and long-term solutions to problems.
- Participate as a Company designee of the ALPA/AFA Grievance Review Committee.
- Assist with contract negotiations and provide analysis of proposed contractual changes.
- Drive improvements in the daily operation with working relationships through cross-functional problem solving and collaboration with Flight Operations, Inflight, training and all other operational departments.
- Direct the development and revision of the Crew Scheduling Policies and Procedures Manuals.
- Ensure that all hotel rooms are confirmed monthly, including any anticipated additional daily rooms blocks.
- Provide direction for development and continuous improvement of systems, programs and applications used by the Crew Scheduling team.
- Provide leadership, coaching, direction, motivation, and supervision of direct reports.
- Appraise performance, provide feedback, take corrective action, and oversee training and development of the team.
- Promote quality customer service with all crew members.
- Responsible for the quality of the Scheduling/Reporting System and to assess the impact of changes made to the controls in Scheduling/Reporting System.
- Has the authority to establish and modify policies, procedures, instructions, and information for the Scheduling/Reporting System.
- Collaborate with Crew Pay and other departments to develop and improve procedures in the crew managing system regarding pay.
- Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
- Performs other duties as assigned.
Qualifications
- High school diploma or equivalent.
- Previous experience in crew scheduling or crew planning is required as well as previous experience in managing a crew scheduling or related department.
- Must have excellent oral and written communication skills.
- Experience in a crew management system and Microsoft Office software.
- Ability to speak/read/write in English.
- If hired, must be able to demonstrate that you are authorized to work in the US.
- Bachelor’s degree.
Additional Information
Supervisory Responsibility: This is a supervisory position.
Delegation: In absence, responsibilities delegated to Director of Integrated Operations Center (IOC).
Authorities: None