Hybrid Customer Service Associate PD/Variable en MemorialCare Health System

%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:9.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Cstrong%3ETitle: %3C/strong%3ECustomer Service Associate PD%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:9.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Cstrong%3ELocation: %3C/strong%3ELong Beach%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:9.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Cstrong%3EDepartment: %3C/strong%3EService Excellence%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:9.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Cstrong%3EStatus: %3C/strong%3EPer Diem%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:9.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Cstrong%3EShift: %3C/strong%3EVariable (8hr shift)%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:9.0pt;%22%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Cstrong%3EPay Rate: %3C/strong%3E%3C/span%3E%3C/b%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%2421.45/hr%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:9.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3EAt MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stands for excellence in Healthcare.%26nbsp;Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration and accountability.%26nbsp;Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation and teamwork.%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:9.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:9.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Cstrong%3E%3Cu%3EPosition Summary:%3C/u%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%3C/o:p%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:9.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3EThe Customer Service Associate%26nbsp;Per Diem is responsible for serving as the initial contact for patients, family members, representatives, and other visitors to Long Beach Memorial Medical Center and Miller Children%27s Hospital %26amp; Women%27s Hospital Long Beach.%26nbsp; This is a 100% customer contact position where excellent and compassionate service and problem solving skills are demonstrated in every visitor interaction, including the ability to remain calm under pressure, excellent telephone demeanor and a commitment to customer satisfaction.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;vertical-align:baseline;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:9.0pt;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3EPlacement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. %3C/span%3E%3C/i%3E%3C/span%3E%3Cspan style=%22background-color:white;color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:9.0pt;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3EHealth and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...%3C/span%3E%3C/i%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:9.0pt;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3ECheck out our%26nbsp;%3C/span%3E%3C/i%3E%3C/span%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://careers.memorialcare.org/benefits%22%3E%3Cspan style=%22color:blue;font-family:%26quot;Arial%26quot;,sans-serif;font-size:9.0pt;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3EMemorialCare Benefits%26nbsp;%3C/span%3E%3C/i%3E%3C/span%3E%3C/a%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:9.0pt;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3Efor more information about our Benefits and Rewards.%3C/span%3E%3C/i%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Times New Roman%26quot;,serif;font-size:12.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E

Minimum Requirements:

• 1+ years of experience in customer service is required.
• Must have Microsoft Office Suite and Windows 7+ experience with strong computer skills.
• Bilingual English/Spanish, OR Bilingual English/Khmer (Cambodian), OR Bilingual English/Vietnamese, OR Bilingual English/Korean is required.
• College is preferred.

 

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