IFC - a member of the World Bank Group - is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. Our mission is to leverage the power of the private sector to end extreme poverty and boost shared prosperity on a livable planet.
The Controllers Department (CNT) is housed within the Risk & Finance Vice Presidency Unit (CRFVP) and is IFC’s key leader responsible for reporting on financial matters to IFC’s senior leadership and board of directors. The IFC Controllers Department is responsible for effectively and efficiently managing IFC’s Financial Operations (loan, equity and short-term finance operations, and back-office treasury support operations), Financial Reporting (including reporting and analysis, portfolio review), Accounting Policy & Implementation, Internal Controls, and Financial Systems and Transformation. The Department comprises approximately 140 diverse and highly skilled staff, based in Washington DC, and Chennai, India.
Within CNT, the Financial Operations Division (CNTFO) has overall responsibility for recording, servicing, and providing post-commitment support for the private sector loan, guarantee, short term finance products and programs, equity investments, and donor funds. The CNTFO team is based in Washington DC (HQ) and Chennai, India, and delivers its work program using a follow-the-sun model which ensures that support operations are successfully delivered. The division provides financial operations support and services to the IFC Investment Departments, syndication and treasury units, and portfolio management units, in the administration and management of all IFC Loan, Guarantee, Equity, and Development-Partner-Trust Funds financial operations. It ensures that loan and guarantee agreements, equity investments, and Development-Partners-trust-fund investments are recorded accurately and timely in the Corporation’s systems of record and general ledger. CNTFO also plays a key role in the decision-making for, and implementation of IT systems and upgrades, as well as in the implementation of new initiatives and financial products to ensure that data is recorded accurately and timely.
About the role:
CNTFO is seeking a proactive, forward-thinking, and highly motivated professional to join the client service function for the Loan Operations team within CNTFO. The ideal candidate will bring strong technical expertise in loan operations, a commitment to high performance, and a passion for operational excellence. In this role, the Associate Financial Operations Officer will support the delivery of consistent, timely, and high-quality financial support services across IFC’s growing portfolio of investment products—including loans, guarantees, quasi-equity (e.g., debt securities and subordinated loans), blended finance, donor trust funds, trade and supply chain finance, special operations, and risk mitigation instruments. This role is critical to ensuring operational excellence, proactive risk management, and superior client service across all transaction touchpoints.
The CNTFO work program involves significant interdependencies and requires close coordination between units within CNT such as Investment Accounting, Financial Reporting, System Solutions, Accounting Policy, Treasury Support and Internal Controls, and our other business partners, e.g. Investment Departments, Syndication, Blended Finance, Treasury, Risk, Valuation, Portfolio Management, Legal, etc.
The Associate Financial Operations Officer will report to the Loan Operations Team Lead and work closely with the Manager of CNTFO. This role will be based in Washington, DC and is ideally suited for someone with significant IFC loan operations experience who is looking to expand their impact and help shape the future of the division.
Duties & Responsibilities:
The Associate Financial Operations Officer will play an important role, with primary responsibilities that include, but are not limited to, the following duties and responsibilities:
• Provide operational support to the loan operations team located in Washington DC and Chennai, India, ensuring delivery of high-quality outputs, robust internal controls, and adherence to service standards. Proactively handle client relationships, resolve service escalations, and foster a culture of accountability and excellence.
• Execute timely and accurate processing of loans, debt securities, and equity transactions across the entire lifecycle (i.e. commitment, disbursement, servicing, and closing) of IFC financial products.
• Liaise with Investment Officers and downstream business partners (Portfolio Management, Accounting, Valuation, Risk, Treasury) to ensure projects are booked and processed accurately, and unique reporting requirements are met.
• Advise and coordinate with counterparts from other business units on loan and equity issues as needed and respond to internal queries for information in a timely manner.
• Serve as a subject matter expert on policies, operational procedures, and systems, offering clear and timely guidance to team members and internal/external stakeholders.
• Support coordination with business partners to plan, execute, and monitor the operational rollout of new products, initiatives, and IT projects.
• Contribute to the development and execution of solutions to address complex operational issues, communicate issues in a clear and concise manner to diverse stakeholders, and ensure alignment with IFC's broader business objectives.
• Support initiatives to scale automation and process reengineering efforts, demonstrating adaptability and agility in response to evolving business needs.
• Translate new initiatives or financial products into operational processes and IT system requirements. This includes documenting methodologies, drafting business requirement documents, and conducting end-to-end system testing.
• Support efforts to simplify processes, improve productivity, and enhance internal controls.
• Assist the Team Lead with month-end, quarter end and fiscal year-end closings, reconciliations of cash suspense accounts.
• Conduct analytical reviews to ensure the accuracy of loan and debt security-related data in underlying ledgers and provide insights to senior management for informed decision-making.
• Review of loan and debt security-related disclosures in IFC’s MD&A and Financial Statements to ensure accuracy and completeness.
