Hybrid UX Manager - Ryan Transportation en Shamrock Trading Corporation
Shamrock Trading Corporation · Overland Park, Estados Unidos De América · Hybrid
- Senior
- Oficina en Overland Park
Company Overview
Shamrock Trading Corporation is the parent company of a family of brands in transportation services, finance, and technology. Headquartered in Overland Park, KS, Shamrock is frequently recognized among the “Best Places to Work” in Kansas City and Chicago and was most recently recognized as one of America’s top 100 “Most Loved Workplaces” by Newsweek. We also have offices in Atlanta, Chicago, Dallas, Ft. Lauderdale, Houston, Laredo, Nashville, and Phoenix.
With an average annual revenue growth of 25% over several decades, Shamrock’s success is attributed to three key factors: hiring the best people, cultivating long-term relationships with our customers, and continually evolving in the marketplace.
Responsibilities
We’re seeking a strategic and hands-on UX Manager to both lead and contribute to the user experience vision for all internal and external-facing applications at Ryan Transportation. This hybrid role combines people leadership with active individual contribution-owning design work, user research, and UX strategy. You’ll be instrumental in transforming our current suite of tools into a unified platform that delivers seamless, intuitive experiences for shippers, carriers, and internal teams.
Working cross-functionally with product, engineering, and business stakeholders, you will ensure every experience is purposeful, data-informed, and optimized to drive user behavior and business results.
- Own the end-to-end UX across shipper, carrier, and internal tools to create a cohesive, best-in-class marketplace experience.
- Develop and execute user flows, wireframes, prototypes, and high-fidelity designs that drive user engagement and reduce friction.
- Lead user research and validation efforts, including usability testing, behavioral analytics, and stakeholder interviews.
- Define and track key UX metrics (e.g., task success, adoption, NPS) to guide decisions and align design outcomes with business goals.
- Contribute to and evolve a scalable design system that ensures consistency across products.
- Collaborate cross-functionally with product, engineering, and business teams throughout the product lifecycle.
- Mentor and lead UX/UI designers as needed, promoting strong design standards, user empathy, and continuous improvement.
Qualifications
- 5+ years of UX/UI design experience, with at least 2 years in a lead or managerial role.
- Strong portfolio demonstrating end-to-end UX work and impact in digital products—ideally in marketplace or B2B settings.
- Experience designing for complex workflows and multi-user platforms.
- Advanced proficiency with design and prototyping tools such as Figma, Sketch, Adobe CC.
- Deep understanding of UX principles, responsive design, accessibility, and information architecture.
- Comfortable using research and analytics to guide decisions and improve experiences.
- Excellent communication, collaboration, and stakeholder management skills.
- Ability to balance strategic direction with tactical execution in a lean, fast-moving environment.
Preferred Qualifications
- Experience in logistics, freight tech, transportation, or supply chain.
- Familiarity with front-end technologies (e.g., HTML, CSS, React).
- Background in two-sided platforms or digital marketplaces.
Benefits Package
At Shamrock we hire bright, ambitious people and give them the tools they need to be successful. By investing in training and development, we hope to become a long-term career for employees, where there are always opportunities for advancement. Shamrock also offers a premier set of benefits for employees and their families:
- Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents
- Work-Life Balance: Competitive PTO and paid leave policies
- Financial: Generous company 401(k) contributions and employee stock ownership after one year
- Wellness: Onsite gyms and discounted membership to select fitness centers. Jogging trails available at Overland Park offices
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