Hybrid HR Global Services Advisor Canada en HP, Inc.

HR Global Services Advisor Canada

Description -

Job Summary
• This role is responsible for providing guidance for intricate HR matters on processes like onboarding, data management, while ensuring legal and process compliance. The role holds authority over operational decisions, administers training, and enhances direct HR access experiences. The role refines shared service processes, collaborates on systems enhancement, and leads projects, including optimizing employee onboarding and offboarding within a cost-effective and change-oriented framework.

Responsibilities
• Acts as an HR consultant on matters of medium to high complexity, constantly advising local HR and business stakeholders (i.e. managers and employees) on local legislations, HR systems, and HR processes.
• Reviews country HR processes and policies, and ensures these are compliant with local legislations.
• Makes final decisions on administrative or operational matters, ensuring actions are in compliance with HR policies and processes.
• Develops and delivers training for new processes, programs, and platform rollouts.
• Recognizes and reports trends to improve employees' and managers' direct access experience with HR sites, myHR sites, myHR services, and HR systems.
• Analyzes and redesigns shared services business processes, elicits and documents requirements, tests and validates technology solutions, and provides end-user support.
• Assists in the operation of managing a profitable HR global service department through productive staffing, strong customer satisfaction, cost controls, setting and meeting objectives with high initiative for change.
• Evaluates processes, tasks, metrics, and analytics within HR global services.
• Works closely with HR systems and process integration teams to streamline processes, leverage automation and workflow, and spearhead improvements to systems and user experience.
• Leads or supports country/regional/global projects and oversees and continuously improves employee onboarding and offboarding.

Education & Experience Recommended
• Four-year or Graduate Degree in Human Resources, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-7 years of work experience, preferably in customer service, or a related field or an advanced degree with 3-5 years of work experience.

Knowledge & Skills
• Auditing
• Automation
• Business Process
• Business Requirements
• Data Analysis
• Data Integrity
• Process Improvement
• Project Management
• Workday (Software)
• Fully Bilingual English/Spanish is required, knowledge of French is a plus

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope
• Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity
• Responds to moderately complex issues within established guidelines.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
 

Job -

Human Resources

Schedule -

Full time

Shift -

No shift premium (Mexico)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

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