Hybrid Network Voice Specialist – Level 3 en DXC Technology

Job Description:

At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace

Our DXC IT Outsourcing services provides customers with reliable, optimized and secure mission-critical systems at lower cost. We manage and simplify existing infrastructure investments and provide a way forward to modernize IT, including moving portions to the cloud.

About this Role

Provide technology consulting to external customers and internal project teams. Responsibilities include technical support and leadership in delivering solutions that meet business needs. Build and maintain effective customer relationships to ensure satisfaction. Stay current with leading-edge technologies and contribute to the company’s solution portfolio through technical expertise and methodologies.

Responsibilities/ Functions

• Deliver assigned tasks within the project lifecycle.

• Contribute detailed technical designs aligned with customer requirements.

• Install and update systems, firmware, and drivers; configure and test applications.

• Assist in technical presentations and customer meetings.

• Work independently or with minimal guidance from technical leads.

• Collaborate with team members and maintain strong customer relationships.

• Understand company strategy and individual role impact.

• Leverage knowledge tools and contribute to technical forums and communities.

• May be required to attend client site based on project needs.

Who you are

Required Qualifications

• At least 5 years of experience in network management, operational monitoring, and/or network project implementation.

• At least 5 years of experience in network project implementation and design.

• Deep knowledge of LAN, WAN, wireless, and security environments.

• Strong expertise in Cisco Collaboration Solutions, including Cisco Unified Communications

• Proficiency in:

  • Cisco Call Manager

  • Cisco Unity Connection

  • Cisco Voice Gateway

  • Protocols: H323, SIP, MGCP, SCCP

  • MS Teams Voice

  • SBC AudioCodes

• Fluent English Level

• Strong skills in voice, switching, routing, wireless and security.

• Manager (CUCM), Unity Connection, Cisco Expressway, and Jabber/Webex.

• Experience managing, supporting, and deploying network infrastructures.

• Excellent communication skills for global user and client interaction.

Desired Skills

• Knowledge of ITIL framework and service management practices.

• Bachelor’s degree or equivalent in IT Networking and/or Security.

• Flexibility to work outside business hours during maintenance windows.

• Experience with Cisco ISE, DNA, Cloud Firewall, and segmentation strategies.

• Experience with cloud solutions (implementation and operations).

• Cisco certifications (CCNA Collaboration, CCNP Collaboration) are a plus.

• Scripting skills (Python, TCL) for automation and provisioning are desirable.

Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team — globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.