Hybrid Homelessness Intervention and Prevention Officers en Croydon Council

%3Cp class=%22MsoNormal%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3Cb%3EHelp us prevent homelessness and make a real difference in Croydon%3Co:p%3E%3C/o:p%3E%3C/b%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22%3ECroydon is one of London%26rsquo;s largest and most diverse boroughs. With a thriving community and a growing demand for housing services, we are committed to supporting residents in crisis and providing sustainable housing solutions. We%26rsquo;re looking for a passionate and proactive %3Cb%3EHomeless Intervention and Prevention Officer%3C/b%3E to join our dedicated Housing Needs Service. You will play a vital role in preventing homelessness, supporting vulnerable households, and delivering positive housing outcomes for Croydon%26rsquo;s residents.%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22%3E%3Cb%3EWhat you%26rsquo;ll be doing:%3Co:p%3E%3C/o:p%3E%3C/b%3E%3C/p%3E%0A%3Cul style=%22margin-top: 0cm;%22 type=%22disc%22%3E%0A%3Cli class=%22MsoNormal%22 style=%22mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family: %27Times New Roman%27;%22%3EActing as the first point of contact for residents at risk of homelessness.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family: %27Times New Roman%27;%22%3EProviding tailored housing advice, support, and sustainable solutions to prevent homelessness.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family: %27Times New Roman%27;%22%3EDeveloping personalised housing plans and working with multiple agencies to deliver long-term results.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family: %27Times New Roman%27;%22%3ECarrying out homelessness assessments and making legally sound decisions under housing legislation.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family: %27Times New Roman%27;%22%3EUsing innovative tools and prevention funds to help residents stay in their homes.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family: %27Times New Roman%27;%22%3ECollaborating with internal teams, landlords, and external partners to provide effective housing pathways.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-left: 36.0pt;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22%3E%3Cb%3EAbout you:%3Co:p%3E%3C/o:p%3E%3C/b%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 12.0pt;%22%3EWe are looking for someone with:%3Cbr%3EStrong knowledge of homelessness legislation, prevention initiatives, and housing law.%3Cbr%3EExperience in housing, homelessness prevention, or a related customer-focused service.%3Cbr%3EThe ability to manage complex caseloads in a fast-paced, target-driven environment.%3Cbr%3EExcellent negotiation, problem-solving, and communication skills.%3Cbr%3EAbility to support residents in challenging situations.%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22%3E%3Cb%3EWhy join us%26nbsp;%3C/b%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22%3EWe are passionate about our staff and in return we will provide a rewarding career with a commitment to investing in you.%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cul style=%22margin-top: 0cm;%22 type=%22disc%22%3E%0A%3Cli class=%22MsoNormal%22 style=%22mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;%22%3E%3Cb%3E%3Cspan style=%22mso-fareast-font-family: %27Times New Roman%27;%22%3EInclusive Culture:%3C/span%3E%3C/b%3E%3Cspan style=%22mso-fareast-font-family: %27Times New Roman%27;%22%3E Join a team that values diversity and is committed to creating a supportive work environment where all staff can thrive.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;%22%3E%3Cb%3E%3Cspan style=%22mso-fareast-font-family: %27Times New Roman%27;%22%3ECareer Development:%3C/span%3E%3C/b%3E%3Cspan style=%22mso-fareast-font-family: %27Times New Roman%27;%22%3E We invest in our staff and support their development.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;%22%3E%3Cb%3E%3Cspan style=%22mso-fareast-font-family: %27Times New Roman%27;%22%3EGenerous Benefits Package:%3C/span%3E%3C/b%3E%3Cspan style=%22mso-fareast-font-family: %27Times New Roman%27;%22%3E Enjoy a comprehensive benefits package, including a Local Government Pension Scheme with an average employer contribution of 20%, up to 31 days of annual leave (eligibility criteria apply) in addition to Bank Holidays and option to purchase more, a commitment to your well-being and work-life balance with access to the confidential and free Employee Assistance Programme 24/7.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;%22%3E%3Cb%3E%3Cspan style=%22mso-fareast-font-family: %27Times New Roman%27;%22%3EFamily Friendly provisions:%3C/span%3E%3C/b%3E%3Cspan style=%22mso-fareast-font-family: %27Times New Roman%27;%22%3E Generous maternity leave and family leave provisions%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;%22%3E%3Cb%3E%3Cspan style=%22mso-fareast-font-family: %27Times New Roman%27;%22%3EWork Life Balance:%26nbsp;%3C/span%3E%3C/b%3E%3Cspan style=%22mso-fareast-font-family: %27Times New Roman%27;%22%3EOptions for flexible and agile working options in line with service demand%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3Cli class=%22MsoNormal%22 style=%22mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;%22%3E%3Cb%3E%3Cspan style=%22mso-fareast-font-family: %27Times New Roman%27;%22%3EMake a Difference:%3C/span%3E%3C/b%3E%3Cspan style=%22mso-fareast-font-family: %27Times New Roman%27;%22%3E Be part of a council that is dedicated to improving the lives of its residents through effective and compassionate housing management.%26nbsp;At Croydon relationships matter and we are about strong partnerships and working together to make lasting positive change%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp class=%22MsoNormal%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22%3EView our full range of %3Ca href=%22https://croydon.referrals.selectminds.com/info/page2%22%3EStaff Benefits - Croydon Jobs Careers%3C/a%3E%3Co:p%3E%3C/o:p%3E%3Cb%3E%3C/b%3E%3C/p%3E

To view the role profile click here

Application Closing Date: 2nd September

Assessment Centres: Week Commencing 16th September

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

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