AiDASH is making critical infrastructure industries climate-resilient and sustainable with satellites and AI. Using our full-stack SaaS solutions, customers in electric, gas, water utilities, transportation, and construction are transforming asset inspection and maintenance - and complying with biodiversity net gain mandates and carbon capture goals. AiDASH exists to safeguard critical infrastructure and secure the future of humanAIty™. Learn more at www.aidash.com
We are a Series C climate tech startup backed by leading investors, including Shell Ventures, National Grid Partners, G2 Venture Partners, Duke Energy, Edison International, Lightrock, Marubeni, among others. We have been recognized by Forbes two years in a row as one of “America’s Best Startup Employers.” We are also proud to be one of the few climate software companies in Time Magazine’s “America’s Top GreenTech Companies 2024”. Deloitte Technology Fast 500™ recently ranked us at No. 12 among San Francisco Bay Area companies, and No. 59 overall in their selection of the top 500 for 2024.
Join us in Securing Tomorrow!
The Role
We are looking for a junior System Administrator with 1–3 years of experience to join our IT and infrastructure team. The ideal candidate is hands-on, curious, and eager to grow in a fast-paced environment. You will be involved in a wide range of responsibilities from end-user support to managing office infrastructure and critical IT systems.
What you'll do?
Install and maintain Windows 10/11 and macOS on laptops
Handle user onboarding and offboarding tasks, including access provisioning
Manage IT asset inventory (laptops, monitors, peripherals, etc.)
Work with MDM tools like Intune and Jamf for device provisioning and policy enforcement
Provide end-user support (Windows, macOS, VPN, email, basic software tools)
Administer access controls and user/group permissions across systems
Maintain NAS and GPU servers.
Manage networking equipment (switches, routers, access points) and ensure reliable office internet
Monitor and manage firewall configurations and rule changes
Support Exchange server and commonly used software/tools
Troubleshoot IPv4 network issues, VPN connectivity, and local DNS/DHCP problems
Who are we looking for?
1–3 years of experience in system/IT administration or desktop support
Familiarity with Windows and macOS environments
Basic understanding of IP addressing, subnetting, switching, and NAT
Working knowledge of firewalls, VPNs, and network troubleshooting
Exposure to MDM tools like Intune or Jamf is a strong plus
Understanding of user account and access management (AD, SSO, etc.)
Comfortable with hardware/software setup and support for laptops and desktops
Willingness to learn, grow, and adapt in a dynamic startup environment
Strong communication skills and a customer-first attitude
We are proud to be an equal-opportunity employer. We are committed to embracing diversity and inclusion in our hiring practices, and we promote a work environment where everyone, from any race, color, religion, sex, sexual orientation, gender identity, or national origin, can do their best work.
We are committed to providing an inclusive and accessible interview experience for all candidates. Please let us know if you require any accommodation during the interview process, and we will make every effort to meet your needs.
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