Hybrid Hospice Community Supervisor en Granite VNA, Inc.

Description

At Granite VNA, New Hampshire’s largest home health and hospice provider, we believe in helping patients and their families navigate end-of-life care with dignity, comfort and grace.  The care we provide is personal and meaningful.  Join our mission-driven team and deliver high-quality nursing care in the heart of New Hampshire.

Whether you are driving through the vibrant downtown or the peaceful back roads, your work will have a lasting impact - helping individuals stay healthy, safe, and independent in the place they call home. 

Why Nurses Choose Granite VNA: 

• Supportive leadership team who leads with compassion and integrity
• Autonomy and purpose 
• Collaboration with a team full of dedicated, knowledgeable and supportive professionals 
• Competitive pay, mileage reimbursement and generous benefits
• Ongoing professional development and opportunities for career growth
• Oh, and did we mention lakeside sunsets and fresh air?

At Granite VNA, we bring care home – and bring out the best in our team.  If you’re ready to trade the in-patient setting for a career with freedom, flexibility and deep impact, we’d love to meet you! 

Apply today and bring your care to where it matters most – home. 

Position Overview

Reporting to the Director of Hospice, the Hospice Community Supervisor is responsible for supporting the clinical operations of the Community Hospice Program.  In conjunction with their leader, responsible for planning and priority setting, organizing work, keeping daily operations functioning, setting attainable goals, making decisions based on the mission and services of the Agency. The Hospice Community Supervisor will supervise Hospice employees as assigned and will provide nursing visits in the community.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Builds and maintains positive relationships with our customers (clients, applicants, staff members and managers) by readily responding to their questions and concerns.
• Collaborates with the Hospice Medical Director and providers to ensure that patient plans of care (POC) are appropriate for patients in the community Hospice program. 
• Provides clinical supervision oversight to community hospice nursing staff.
• Assists with patient care coordination, problem solving and/or clinical support needs.
• Participates in the investigation of all patient care complaints/concerns to ensure patient care is being delivered at the highest level.
• Attends and participates in scheduling meetings to ensure adequate staff for the Hospice community program. 
• Participates in the QAPI program, performance improvement projects and medical review as appropriate.
• Assures compliance with all state, federal laws regarding licensure and certification of the agency. Maintain knowledge of the Medicare Conditions of Participation for Hospice and an understanding of NH administrative rules related to Hospice.
• Participates in medical review and surveys related to Hospice services.
• Organizes and completes individual case conferences with professional staff bi-weekly. The case conference will focus on:

1.  identifying that the patient's plan of care is interdisciplinary, patient-focused and that the care team is appropriately interacting with each other, the patient's physician and any other external providers involved with the patient,
2. identifying any weaknesses and strengths in the plan of care ensuring that the patient achieves a desired outcome.

• Reviews and has knowledge of statistical reports directly related to the teams' performance.
• Promotes an atmosphere of unity between professional staff, paraprofessional staff, support staff and clients/families. Seeks to diminish conflict by creating an environment that promotes trust and open communication.
• Collaborates with Hospice Management Team to deliver care in a coordinated manner for all clinical programs.
• Covers nursing shifts as needed for staffing gaps and shortages as needed. 
• Receives and documents reports of incidents, complaints, and grievances according to Policy and Procedure.
• Supervises Registered Nurses, Licensed Practical Nurses, Hospice Care Services Supervisor and other Hospice employees assigned to patients according to federal and state regulations.
• Supports Hospice leaders with the development, revision and implementation of program policies and procedures.
• Safely operate a personal vehicle while traveling throughout Granite VNA service area to provide patient visits and/or attend meetings. 

Other Job Functions

• Documents accurate and ongoing assessment/reassessment, treatment and discharge of the patient: nursing interventions, patient response to care provided, patient/caregiver educational needs, problems, capabilities, limitations and progress toward goals. Documentation includes evidence of appropriate patient/caregiver teaching, and the understanding of these instructions in accordance with agency guidelines.
• Engages the patient /caregiver in meaningful education as indicated per care plan. 
• Demonstrates responsibility to effectively coordinate the patient’s POC with members of the Interdisciplinary Team and other health professionals through team/patient care conference. Updates patient’s short-term/long-term goals as appropriate based on interdisciplinary team assessments and re-assessments. 
• Attends Agency In-service programs. 
• Completes educational requirement to maintain clinical licensure and skills. 
• Demonstrates flexibility in the role by accepting other duties as assigned for which qualified.
• Performs job duties in a safe manner to prevent injury to yourself and others.

This is a full time position Monday - Friday 8:00 am - 4:30 pm.  Off hour, weekend and holiday work may be required.

Requirements

1. Graduate of an accredited school of Nursing, accompanied by current New Hampshire nursing license, or compact state license through the Nurse Licensure Compact (NLC) 
2. Three to four years of recent nursing experience with two years in a hospice or palliative care setting
3. One to two years of supervisory experience or relevant work experience 
4. Valid driver's license, reliable transportation and an acceptable driving record.