Hybrid Phone Screener & Administrative Assistant en Moody Bible Institute

We are seeking a full-time Call Screener to support all live national programs airing Monday through Friday. This role is responsible for answering and screening listener calls for the following broadcasts: Equipped with Chris Brooks, Chris Fabry Live, Faith & Finance Live, and In the Market with Janet Parshall. The position includes approximately 5 hours of call screening daily, along with basic producing responsibilities, office support duties, and keeping studios clean to ensure the smooth execution of daily broadcasts.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

• Answer incoming calls during live shows and screen callers for on-air participation
• Maintain accurate and organized call logs and caller information
• Communicate clearly with hosts and producers regarding caller content
• Collaborate closely with producers and other team members to ensure high-quality broadcasts
• Provide basic production assistance as assigned
• Perform general office support duties as assigned
• Keep studios clean, organized, and ready for live broadcasts
• Assist with occasional special live broadcasts outside of regularly scheduled national programs
• Assist Production Services with small projects and archival as needed
• Perform related and special duties as assigned

Minimum Requirements

• High School Diploma or GED
• Committed to Moody Radio’s vision and mission
• Previous experience in radio, media, or customer service preferred
• Communication and interpersonal skills
• Ability to remain calm and professional in a live broadcast environment
• Detail-oriented with good organizational abilities
• Flexibility to adjust to different show formats and schedules
• Proficiency with office software and phone systems
• Authorized to work in the United States without employer sponsorship

Preferred Requirements

• College degree in radio broadcasting, communications, or a related field
• Two years of radio broadcast call screening experience.
• Experience with audio editors and equipment used in radio production
• Strong communication skills, both verbal and written

Work Environment/Conditions

Moody Bible Institute is a Christian-based Higher Education and Media Ministry. We exist to equip people with the Truth of God’s Word. If you are mission-minded, and have a servant’s heart, join us as we look to further impact the Kingdom of God.

This job operates in a professional radio and office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and digital collaboration tools.

This is a full-time, on-site position based at our downtown Chicago location. Regular hours are Monday through Friday, 11:00 a.m. to 7:00 p.m., and in-person presence is required daily. There may be times when this position is required to work on weekends to support Saturday national programs.

No travel is expected for this position.

Additional Information

Moody Bible Institute is a Christ-centered, multicultural community that values and seeks faculty and staff who are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation. Candidates must align with MBI’s Christian identity.  Employees are expected to sign a Statement of Faith and adhere to the Community Standards.

We comply with all applicable laws pertaining to nondiscrimination on the basis of race, color, national origin, sex, age, disability, and any other applicable legally protected category.  As a religious institution, we have the right to, and do, require that employees hold beliefs consistent with our Doctrinal Statement and conduct themselves in a manner consistent with our religious beliefs, as explained in our Community Standards.