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Hybrid Revenue Management Specialist en Forward Air Services, LLC

Forward Air Services, LLC · Greeneville, Estados Unidos De América · Hybrid

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Position: Revenue Management Specialist – Pricing

Job Description:

Forward Air is seeking a detail-oriented and highly organized Revenue Management Specialist to support our pricing operations. This role is critical in ensuring accurate rate entry, auditing, and reporting across multiple service lines. The ideal candidate will possess strong analytical skills, a keen eye for detail, and the ability to work efficiently with various systems and data sets.

Key Responsibilities:

  • Audit rate entries made by team members across various categories including legacy, class, TLX, Complete, fuel, and accessorial charges.
  • Input and maintain accurate rates for all modes of transportation including but not limited to Less-Than-Truckload, Full Truckload, Accessorial Charges, etc.
  • Generate weekly, monthly, and ad-hoc reports to support pricing decisions.
  • Analyze rate trends and performance metrics to identify opportunities for revenue optimization.
  • Verify data accuracy and consistency across pricing systems.
  • Identify and correct discrepancies in rate entries and reporting outputs.
  • Work closely with logistics, operations, and finance teams to ensure pricing strategies align with business goals.
  • Support communication plans to keep stakeholders informed of pricing updates and changes 
  • Assist in gathering and analyzing market data to support competitive pricing strategies.
  • Monitor industry trends and customer feedback to inform pricing adjustments.
  • Recommend enhancements to pricing tools and workflows to improve efficiency and accuracy.
  • Participate in system testing and implementation for pricing-related software updates.

Skills & Qualifications:

  • High level of accuracy and efficiency in data input.
  • Exceptional precision in reviewing and entering data.
  • Skilled in Microsoft Office Suite, especially Excel and Word.
  • Comfortable navigating pricing and logistics systems.
  • Ability to manage multiple tasks and maintain structured records.
  • Clear and concise verbal and written communication for effective team collaboration

Forward Air is an Equal Opportunity Employer

Company

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies" publication

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