- Professional
- Oficina en Whistler
Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you!
Do you want to work in Whistler/Blackcomb and experience a breathtaking view and community?
We have perks at our Location in Whistler!
Signing bonus (Summer) for Whistler Bike Park (up to $750)
Benefits for medical and Dental
Ski Pass (Winter 2025/2026)
Do you want to work in Whistler/Blackcomb and experience a breathtaking view and community?
We have perks at our Location in Whistler!
Signing bonus (Summer) for Whistler Bike Park (up to $750)
Benefits for medical and Dental
Ski Pass (Winter 2025/2026)
We’re looking for a Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every customer.
Key Responsibilities- People person, fun and exciting who loves talking!
Leadership & Team Development:
- Foster a collaborative and supportive team environment, uniting colleagues around shared goals.
- Drive continuous growth by coaching, training, and mentoring your team.
- Keep your team informed and engaged through clear, open communication.
- Empower your team with up-to-date product knowledge to meet customer needs confidently.
Operational Excellence:
- Uphold impeccable shop floor standards, ensuring stock presentation, ticketing, and organisation are on point every day.
- Oversee daily store operations, including opening and closing duties, to ensure smooth workflows.
- Lead engaging visual merchandising efforts to create a clean and inviting space for customers and colleagues alike.
- Prioritise Health & Safety, safeguarding the wellbeing of your team and customers.
Sales & Performance:
- Motivate your team to meet and exceed sales targets and KPIs.
- Identify growth opportunities for team members and suggest strategies for their development.
Customer Experience:
- Set the standard for exceptional customer service and ensure it’s delivered consistently.
- Resolve customer concerns promptly and professionally, creating memorable shopping experiences.
- Represent the Mountain Warehouse brand with enthusiasm and professionalism.
- Build connections within the local community, enhancing the store’s personal and welcoming atmosphere.
We would love to meet someone who is- Outgoing and excited to hangout with our customers
- Passionate about delivering outstanding customer service.
- A confident and reliable motivator, with a talent for inspiring others.
- Experienced in all areas of retail, from stock control to visual merchandising.
- A strong communicator who can engage at all levels and provide constructive feedback.
- Proactive and results-driven, with a track record of setting and achieving goals.
- Approachable, trustworthy, and a natural team player.
- Skilled at problem-solving within company guidelines and policies.
What's in it for you?
- Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
- 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance.
- 6% vacation pay paid out biweekly
- A stable, successful and supported environment
- Length of service awards
On top of all this-
We have perks at our Location in Whistler!
Signing bonus (Summer) for Whistler Bike Park (up to $750)
Benefits for medical and Dental
Ski Pass (Winter 2025/2026)
We have perks at our Location in Whistler!
Signing bonus (Summer) for Whistler Bike Park (up to $750)
Benefits for medical and Dental
Ski Pass (Winter 2025/2026)
At Mountain Warehouse, we’re passionate about helping our customers enjoy the great outdoors. With a focus on sustainability, we design quality products that are made for adventure and built to last, whether it’s for hiking, running, skiing, or just exploring closer to home. As a team, we’re united by our passion for the outdoors, our commitment to exceptional customer service and our belief in working together to achieve great things.
We value individuality and teamwork, believe diversity drives innovation and success, and are committed to building an inclusive and supportive workplace where everyone feels valued and empowered. We’re proud to create an environment where we can all contribute our unique skills and ideas. If you’re excited about leading a team, delivering outstanding service, and being part of a brand that inspires adventure, we’d love to hear from you!
You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!
