Hybrid Student Aide - Admissions Outreach Front Desk Staff en Harper College
Harper College · Palatine, Estados Unidos De América · Hybrid
- Junior
- Oficina en Palatine
Admissions Outreach is the first point of contact for prospects, new students, and their families. Student aides will work at the front desk of Admissions Outreach. Student aides must be able to provide exceptional service and accurate information via telephone and in-person communication.
Schedule Information: Will determine schedule based on student’s availability. Must have availability to work during the following office hours:
Monday: 8am to 7pm
Tuesday: 8am to 7pm
Wednesday: 8am to 7pm
Thursday: 8am to 7pm
Friday: 8am to 4:30pm
Maximum hours per week: 20 hours
Responsibilities
Greeting prospects, new students, and their families
Checking in appointments and walk-ins
Answering incoming phone calls and making outgoing phone calls
Helping prospects complete a Harper College application and submitting admissions documents
Referring students to other departments for additional support
Provide campus tours
Assist with other recruitment duties and events as assigned
Responsibilities
Duties of Position:
The front desk in Admissions Outreach is the first point of contact for students, families, and visitors. Team members must be able to provide exceptional customer service in-person, via telephone, and through written / virtual communication. Additional duties include helping the office with special projects, recruiting events, and campus tours.
Qualifications
Education Requirements: You must be a Harper student, enrolled in at least six credits during the fall and spring semesters and three credits during the summer semesters.
Experience Requirements: Prior customer service experience is preferred. Foreign language skills are a plus (especially in Spanish, Ukrainian, and Russian).
About Company
Company
At Harper College, we are committed to fair and equitable compensation for all employees. In compliance with Illinois state law, we prioritize transparency in salary information. Our salary ranges reflect our dedication to attracting and retaining top talent while ensuring equitable pay practices.We encourage open discussions about compensation and invite you to reach out with any questions you may have regarding salary details. Harper College typically offers compensation up to the median market rate for this position. We aim to ensure our pay is competitive while aligning with both the role's requirements and the candidate's experience. To review all benefit information visit us at:
https://www.harpercollege.edu/about/directory/hr/index.php
