Hybrid Manager - Inflight Safety Programs and SMS en United Airlines

Why Inflight Services?

Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation.

Job overview and responsibilities

The Manager role provides leadership to our Inflight Safety Programs including: Safety Management System (SMS), Regulatory, QA/QC, Irregular Operation Reports, safety data, Inflight Safety Action Program (ISAP), and Flight Attendant Fatigue Risk Management Program (FA-FRMP). The Manager will serve as a key facilitator of Inflight's regulatory and SMS risk mitigation development, internal/external audits, monthly safety meetings, and data analysis. Additionally, the Manager will provide updates to applicable manuals within their purview.

• Oversees Specialist roles for the administration and execution of departmental strategy pertaining to the Inflight Safety Action Program
• Oversees Specialist roles in appropriate administration and execution of departmental strategy for the Flight Attendant Fatigue Risk Management Program
• Development and oversight of enhanced regulatory and quality assurance activities, including support for management of voluntary disclosures and compliance actions, and long term monitoring of safety policy changes and other mitigations
• Manage safety data analysis for the Inflight division, with oversight of data Specialists in multiple locations
• Delegate and track both formal and ad hoc data requests
• Oversees Inflight QA/QC program to ensure division compliance with internal and external audit sources; drives audit strategy and calibration
• Provides management and contractual oversight for both employees and analyst partners for the India Knowledge Center (IKC) and IGT
• Prepare and collate executive presentation notes and decks as applicable to the role's oversight
   

%3Cp%3E%3Cstrong%3EWhat’s needed to succeed (Minimum Qualifications):%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3EBachelor%27s degree or related experience%3C/li%3E%3Cli%3EMinimum 4 years experience in the commercial air carrier industry or a highly regulated safety environment%3C/li%3E%3Cli%3EPrevious management experience%3C/li%3E%3Cli%3EKnowledge of Aviation Safety Action Programs; Fatigue Risk Management Programs; Safety Management Systems; Data management and analysis;%3C/li%3E%3Cli%3EAviation auditing programs and processes; Applicable portions of the Code of Federal Regulations governing air carrier operations; aviation security; occupational health and safety%3C/li%3E%3Cli%3EMeticulous organizational and task prioritization skills%3C/li%3E%3Cli%3ELarge team management%3C/li%3E%3Cli%3EEffective written and oral communication skills %26nbsp;%3C/li%3E%3Cli%3EStrong project management skills%3C/li%3E%3Cli%3ECreation of executive level presentations%3C/li%3E%3Cli%3EAbility to conduct data analysis %26nbsp;%3C/li%3E%3Cli%3EWilling to travel up to 15%%3C/li%3E%3Cli%3EMust be legally authorized to work in the United States for any employer without sponsorship%3C/li%3E%3Cli%3ESuccessful completion of interview required to meet job qualification%3C/li%3E%3Cli%3EReliable, punctual attendance is an essential function of the position%3C/li%3E%3C/ul%3E%3Cp%3E%3Cstrong%3EWhat will help you propel from the pack (Preferred Qualifications):%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3ESMS training or certification%3C/li%3E%3Cli%3EFlight attendant qualification%3C/li%3E%3Cli%3EAuditing qualification%3C/li%3E%3Cli%3EFlight attendant experience%3C/li%3E%3Cli%3EAirline scheduling operations experience%26nbsp;%3C/li%3E%3Cli%3EAirline Base Management experience%3C/li%3E%3Cli%3EKnowledge of IOSA requirements; Engagement with Regulators (FAA, DOD)%3C/li%3E%3C/ul%3E Solicitar ahora