Hybrid Deputy General Manager- IT Retail en Mercedes-Benz Group AG
Mercedes-Benz Group AG · Bangalore, Indien · Hybrid
- Senior
- Oficina en Bangalore
About the Role
Mercedes-Benz AG is one of the world’s most successful automotive companies. At MBRDI, our software and platform teams are driving the digital transformation of the automotive industry. Across domains such as Research, Development, Sales & Marketing, After Sales, and Corporate Functions like HR and Finance, we deliver solutions that power the entire value chain of Mercedes-Benz.
As part of the global ITH network (‘Home of Tech’), the ITH/IA team at MBRDI is focused on Technical Aftersales. We’re looking for a dynamic tech leader to head a 75-member team of product owners, solution architects, and developers in this space.
This position is critical to delivering business value through technology — specifically in the XENTRY diagnostic platform, software updates, and digital aftersales experiences for customers. The ideal candidate combines strong people leadership, technical depth, and stakeholder management experience to lead large-scale programs in the aftersales domain.
Objectives of the Job
Ensure timely delivery of high-quality, strategic project outcomes aligned with the global IT and BU roadmap.
Drive people strategy including hiring, development, and career conversations.
Enable strong governance and stakeholder management across global teams.
Promote a speak-up culture and encourage collaboration.
Champion the ShiftRight philosophy and the CIO’s five-pillar strategy.
Qualifications
Education
Bachelor’s degree in Engineering (any discipline)
MBA (optional but preferred)
Experience
15+ years in software engineering or automotive IT roles
Demonstrated experience in leading diagnostic systems or aftersales platforms
Strong exposure to Agile/DevOps delivery models
Hands-on experience in Java, AWS, and microservices
Preferred Skills
Experience with Mercedes-Benz XENTRY systems or equivalent platforms
Understanding of dealer network operations, service processes, and industry compliance
Stakeholder and supplier management
Business fluency in English (German preferred)
PMP, SAFe, or other professional certifications is a plus