- Professional
- Oficina en Singapore
Your role
We're looking for an Experience designer to:
· Drive the Front to Back Digital Transformation agenda of the Wealth Management (WM) division with design as an enabler
· Deeply understand the jobs-to-be-done and motivations of WM Clients, Client Advisors and Operations colleagues
· Maintain a good understanding of WM products and solutions and how they bring value to our clients
· Work closely with markets and business SMEs to understand business needs, identify opportunities and use design to drive desired business outcomes
· Develop design patterns for cutting edge technology such as Generative AI so they can add value throughout WM journeys
· Rapidly iterate designs with users using tools such as journey maps, service blueprints or sacrificial concepts
· Facilitate co-creation sessions to create a common vision, leverage expertise and be an advocate for user-centered design
· Influence platform prioritization decisions to maximize positive impact to our users jobs-to-be-done and business goals
· Work closely with engineers to deploy quality solutions in production at scale and execute design work with a high level of polish
Rally stakeholders around design metrics and goals and present your work effectively with clear design rationale on how they address pain points, value levers and opportunities
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We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.
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UBS Recruiting
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Your team
Your expertise
· Proven track record of using design methods to understand users' jobs-to-be done and working with business stakeholders and engineers to create solutions to these problems
· Expertise in core design skills including the creation of intuitive journey maps, service blueprints, design concepts that solve design challenges
· Expertise in Figma with interest in exploring new tools and processes
· Track record in the following will be a bonus
· Designing for AI experiences
· Driving conversion through analytics
· Data Visualization – Visual storytelling with numbers
· Front-end software development (Web or iOS)
· Domain knowledge in Wealth Management/Financial instruments
· Strong communication skills, both in team collaboration and written documentation
· Ability to think creatively while maintaining accuracy and attention to detail
· Ability to work unsupervised and mange time efficiently as an active member of an Agile delivery team
· Please include a portfolio in your application
About us
We have a presence in all major financial centers in more than 50 countries.