Hybrid Desk Attendant- Internal Job Posting (CUPE) en City of Kenora

Job Title: Desk Attendant

Division: Utilities

Classification: Desk Attendant

Location: Transfer Station

Salary: $27.82/hr

Benefits: In accordance with Collective Agreement

Hours of Work: 7-Day operation | Various shifts

Position Status: Full- time

Posted Internally: July 28, 2025

Closing Date: August 25, 2025

The Full-Time Desk Attendant will be the first point of customer contact and will be responsible for performing a variety of administrative and clerical tasks related to the facility. This includes greeting customers and visitors in a friendly, professional manner, reception, cash handling, bank deposits etc. The individual will demonstrate initiative on a daily basis, understand the role they play within the community, and have excellent customer service skills.

Qualifications:

· Must have Grade 12 Diploma or equivalent.

· A minimum of two (2) years’ experience in a customer service related work environment

· A minimum of one (1) year computer related experience in a work environment with proficiency in Microsoft Word and Excel

· Working knowledge of office equipment including facsimile machine, photocopier and interact machines

· Proven cash handling skills with demonstrated competencies in daily sales and bank deposit functions

· Must have or willing to obtain current Standard First Aid/CPR Certification

· Ability to communicate effectively verbally and in writing

· Ability to work independently and as member of a team

· Ability to multi-task and resolve issues in a timely and professional manner

· Demonstrated experience and working knowledge of the Ontario Occupational Health & Safety Act and Regulations specifically concerning the requirements for job hazard analysis and the development of and training on safe work procedures

· Ability to get along well with others including supervisors, co-workers, members of the public and other partners in service

Duties:

· Customer Service

· Receiving the public and answers questions; responds to inquiries from customers and refers, when necessary, to appropriate persons

· Cash Handling Duties

· Light Cleaning

· Other Duties as assigned