Hybrid Accounts Receivable Collection Specialist $22 en Spectrum Control

At Spectrum Control, most departments operate on a 4-day, 10-hour work schedule in exchange for a 3-day weekend. We offer competitive wages and PTO, plus our benefits begin on day 1 of employment. Come join a workforce where we put you first!

JOB SUMMARY:  The Accounts Receivable Collection Specialist is responsible for collecting payments and documenting within the ERP system.  This position is responsible for communicating with customers regarding account balances.

ESSENTIAL JOB FUNCTIONS: 

• Contact customers for collection of past due amounts and work with customer A/P to resolve any payment issues or discrepancies.
• Verify customer contract and PO against invoice for accuracy and customer terms and conditions.
• Monitor A/R aging reports with attention to maintaining a desirable DSO monthly average.
• Reconcile period end A/R Aging Report to customer statement.
• Maintain accurate databases for all customer accounts.
• Communicate with customers, providing new and upcoming balances.
• Problem-solve collection issues relating to product – provide liaison between sales and customer.
• Provide customer account offsets and adjustments to supervisor or Cash Application Specialist.
• Input invoices into customer portals for required customers.
• Mail/Email invoices to customers as required by contract.
• Work with customer service team on customer accounts.
• Advise supervisor of customer payment problems.
• Provide updates to customers for proof of delivery or shipping documents.
• Serve as backup to the Resolution Desk Specialist.

QUALIFICATIONS:

• Education:  High School or Equivalent
• Experience Years:  1-3 years             
• Experience Type:  Accounting OR Equivalent combination of education and experience

DESIRED QUALIFICATIONS: 

• Microsoft Office (Outlook, Excel); Web proficiency
• Experience with ERP system
• Ability to analyze reports and discrepancies
• Strong attention to detail and accuracy
• Strong organizational and communication skills
• Exceptional computer skills

WORK ENVIRONMENT:  Hybrid M/W/F-Remote/// T&Th Office Based/// M-Th 9 hour shifts, Friday-4 hour shift

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
 

Third-Party Recruiters

Please note, that per Spectrum Control Policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our values and expectations. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Spectrum Control will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. If you or your agency are interested in becoming an approved vendor please contact [email protected].