Hybrid Parking Ambassador - MGM National Harbor en MGM Resorts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
As a Parking Ambassador, you’re more than traffic control—you’re the first and last impression of the guest experience! In this fast-paced, guest-facing role, you’ll direct traffic, assist with parking transactions, and ensure every visitor feels welcomed, informed, and taken care of. You’ll be part of a high-energy team that keeps operations smooth, collaborates with security, and brings a sense of order and hospitality to every shift.

THE SCHEDULE: 11:00pm - 7:45am

THE DAY-TO-DAY:

• Guest Assistance and Greeting: Warmly greet all guest at parking entrance while providing courteous, efficient, and enthusiastic parking services.

• Traffic Flow Management: Efficiently direct and manage the daily flow of traffic within the parking area, optimizing available spaces and ensuring a smooth parking process.   

• Customer Inquiries and Conflict Resolution: Respond promptly to guest concerns within scope of authority, otherwise refer to the supervisor on duty.

• Monitoring and Security Collaboration: Report all alleges theft or missing items to the supervisor and/or hotel security for further investigation.

• Assistance during Events: Provide additional support during special events or high-traffic periods assisting with traffic management and overflow parking coordination.

THE IDEAL CANDIDATE:

• At least 18 years of age

• High School Diploma, GED or equivalent

• 6+ months of customer service experience

THE PERKS & BENEFITS:

• Health & Income Protection benefits (for eligible employees)

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Free meals in our employee dining room

• Free parking on and off shift

• Healthcare, financial, and time off benefits

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11858

Pay Rate

The rate for this role is:

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!