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Hybrid Customer Experience Specialist en Xero

Xero ·  London, UK, Estados Unidos De América · Hybrid

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Scheduling isn't simply filling shifts. It's finding the sweet spot that enables businesses to grow and team members to enjoy the perfect work/life balance.

At Planday from Xero, we aim to use Agentic AI to build a future where managers can seamlessly free up invaluable time for their business and teams. We're not just building software: we're on a mission to make shift work more human, to change work/life balance from a luxury to a reality for all shift workers. We're using advanced technology to help humans reach their full potential. At work and in life.

Founded in 2004, Planday is headquartered in Copenhagen, Denmark and helps create perfect schedules for hundreds of thousands of users across the world.

How you’ll make an impact

Our Customer Experience team plays a crucial role in our continuous growth journey. As the first point of contact for our customers, you will be responsible for ensuring they receive high-quality support in a timely manner. Ultimately, we empower our customers to thrive, allowing them to focus on their people, their clients, and their business. We pride ourselves in being highly skilled at what we do, so we're looking for a proactive and engaged person that wants to grow and learn with us.
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