Hybrid Chief of Staff / Head of Office of CEO en Pano
Pano · San Francisco, California, US, Estados Unidos De América · Hybrid
- Junior
- Oficina en San Francisco, California, US
Who we are
The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires—with longer fire seasons, dryer fuels, and faster winds—new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond—preventing small flare-ups from becoming devastating infernos.
About Pano: We are a 100+ person growth-stage hybrid-remote start-up, headquartered in San Francisco. We are the leader in early wildfire detection and intelligence, helping fire professionals respond to fires faster and more safely—with the right equipment, timely information, and enhanced coordination—so that they can stop a new ignition before it grows. Pano AI combines advanced hardware, software, and artificial intelligence into an easy-to-use, web-based platform. Leveraging a network of ultra-high-definition, 360-degree cameras atop high vantage points, as well as satellite and other data feeds, Pano AI produces a real-time picture of threats in a geographic region and delivers immediate, actionable intelligence.
Pano AI is on TIME's list of the 100 Most Influential Companies of 2025! MIT Technology Review listed Pano as one of the top 15 climate tech companies to watch in 2024, and Fast Company named Pano AI one of the Top 10 most innovative companies in AI of 2023. We’ve also been featured in the Wall Street Journal, Bloomberg, and CNBC News. Pano AI’s dozens of government and enterprise customers span 16 states in the U.S., five states in Australia, and BC, Canada, and we are currently monitoring over 30 million acres of land. Pano AI has raised $89M in venture capital funding from Giant Ventures, Liberty Mutual Ventures, Tokio Marine Future Fund, Congruent Ventures, Initialized Capital, Salesforce Ventures, and T-Mobile Ventures. Learn more at https://www.pano.ai/.
The Role
The Chief of Staff (Director-level) will report directly to the CEO, will be based in the Bay Area along with most of the Pano AI leadership team, and will lead a small, high-impact team with both a strategy and execution/operations skillset (the “Office of the CEO”).
Key mandates of the Office of the CEO:
1) It maintains Pano’s relentless commitment to speed and excellence across the organization, including establishing KPIs and management processes to ensure focus and accountability, as well as driving swift and effective decision-making.
2) It provides leverage and optimizes the effectiveness of Pano’s CEO, Sonia Kastner.
3) It supports the annual strategic planning and financial planning process, working shoulder to shoulder with the finance function. E.g. designing and implementing management and company offsites, and overseeing the setting/measurement of company priorities and department OKRs.
4) It helps to steward the company’s culture and morale, working shoulder to shoulder with the People function, including driving real estate and social activity strategy for both remote and non-remote employees.
5) It helps to initiate and drive key cross-functional initiatives company-wide, such as Gen AI Transformation.
6) Supports the creation of new business functions.
7) Provides contingency support for departments in complex problem-solving and addressing their highest priority challenges (like a Navy SEAL team of executors).
8) Other as needed
Initially, the Office of the CEO will be 3 people: the Chief of Staff (Director Level), overseeing a Deputy Chief of Staff or “Manager of _____, e.g. strategic initiatives” (Individual contributor - either recent MBA grad or pre-MBA), and the CEO’s executive assistant (very experienced, senior-level EA). Over time, the size and mandate may change in accordance with the needs of the business.
Final salary offered is based upon multiple factors, including individual job-related qualifications, education, experience, knowledge, skills and location. In addition to salary, this position is also eligible for stock options. We offer comprehensive medical, dental and vision insurance, unlimited paid time off, and matching 401k.
This might be the right role for you if you are:
Minimum Qualifications:
Preferred Qualifications:
Pano is an equal opportunity employer committed to recruiting and supporting our team-members regardless of where they come from. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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