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Hybrid Email Support Remote Email Support Remote

Click Career Pro HR Solutions  ·  nan, · Hybrid

Microsoft Excel

SAP

CRM

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About the job

Skills:Chat, Web chat, Chat Support, 12th Pass Jobs, Chat Support jobs in Mumbai, Chat Support jobs,Company OverviewClick Career Pro is a leading HR solutions provider with a team of experienced professionals in the field of recruitment and talent acquisition. We offer a comprehensive range of services to support companies in finding and hiring qualified personnel. With our full outsourcing service, we handle the complete recruitment process for our clients.APPLY NOW!Job OverviewSend your Updated CV on WhatsApp 9525983813, 9599355817We are seeking a dedicated Email Support Remote to join our team at Click Career Pro HR Solutions. The ideal candidate will be responsible for providing exceptional customer service and technical support via email. This is a remote position with options for full-time or part-time employment.Qualifications And Skills

  • Excellent written communication skills in English
  • Ability to multitask and prioritize tasks effectively
  • Strong problem-solving and critical thinking skills
  • Customer-oriented mindset with a passion for delivering exceptional service
  • Familiarity with email support tools and CRM systems
  • Attention to detail and accuracy in handling customer inquiries
  • Ability to work independently and remotely
  • Fresher: Less than 1 year years of experience
Roles And Responsibilities
  • Handle incoming customer inquiries and provide timely and accurate responses via email
  • Resolve customer complaints or problems with appropriate solutions
  • Maintain a high level of customer satisfaction by ensuring prompt and professional responses
  • Collaborate with other team members to optimize processes and improve customer support
  • Identify and escalate complex issues to the appropriate departments
  • Keep records of customer interactions, transactions, comments, and complaints
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Desired Skills and Experience

Chat, Web chat, Chat Support, 12th Pass Jobs, Chat Support jobs in Mumbai, Chat Support jobs

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