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Hybrid Tele Counceller Internship Tele Counceller Internship

Rakesh Narayan Innovation Technology Services Pvt. Ltd.  ·  nan, · Hybrid

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About the job

Skills:Communication, Sales Management, Telecommunications, manging task, Manage incoming/outgoing calls.,Title: Tele Counceller InternshipEducation: BA, B.com, BBA, any bachlour degree Unpaid InternshipJob Description

  • Manage incoming/outgoing calls.
  • sales leads.
  • Build sustainable relationships and trust with customer accounts
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution.
Responsibilities Include
  • Providing counselling face to face, over the telephone, or online
  • Working with individuals, families or groups
  • Keeping confidential records
  • Building a relationship of trust and respect with clients
  • Listening to clients' concerns, empathising with them, and helping them to see things more clearly or in a different way
Key Skills For Counsellors
  • Listening skills
  • Empathy and understanding
  • A non-judgemental attitude
  • Patience and a calm manner
  • Ability to cope with emotional situations
  • Ability to relate to and adapt communication style to suit a wide range of people


Desired Skills and Experience

Communication, Sales Management, Telecommunications, manging task, Manage incoming/outgoing calls.

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