Remote Senior Product Manager, Grafana AI/ML (Remote, Canada EST/CST) with verification

This is a remote position and we're considering candidates in the Canadian Eastern Time zones only.As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.Product Managers are the bridge that connect Engineering, Design, and Product Design to Go-To-Market. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.The RoleAs the Product Manager for AI, you’ll be involved with everything related to our AI offerings, including driving the roadmap of our Sift, Forecasting, Outlier and the LLM plugin features. You’ll also work across Grafana’s R&D org to promote AI, help shape AI enhanced workflows and partner directly with other product team’s to deliver these features. You will develop a deep understanding of how to apply AI technologies to address customer challenges in observability. And more broadly you’ll help define a vision of how Grafana Labs can leverage AI to solve our customers problems and grow our revenue.General responsibilities as a Product Manager at Grafana Labs, include:

• Transform ideas and feedback into a product vision and roadmap
• Empathize with customer problems in order to collect user needs, requirements, and pain points
• Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
• Work closely with Product Marketing to explain our tracing platform’s unique differentiation to Go-To-Market teams, creating documentation, blog posts, website content, datasheets, and whitepapers.
• Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing, and tiering.

We’re Excited About You Because You Have

• A BSBA/BA in Computer Science, a related field, or equivalent work experience
• 3+ years of experience in Product Management
• 3+ years of experience working on a B2B SaaS product
• Experience with AI, ML and GenAI in particular
• A desire to dive into complex solutions and work with a highly technical product and customers
• Experience partnering with Product Design to build delightful user experiences
• Experience working with engineering teams to design and build products in a fast-paced environment
• Excellent written and verbal communication skills

Bonus Points

• Experience operating or using Grafana Labs open source projects, including Grafana Tempo, Grafana Loki, Grafana Mimir, or Grafana itself.
• Experience with OpenTelemetry
• Experience building observability/monitoring tools and/or developer tools more generally
• Experience with open source software and/or commercial open source companies
• Experience with products offered both via SaaS and self-managed

In Canada, the Base compensation range for this role is CAD 146,409 - CAD 175,691. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

• Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
• Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.