Remote Finance Business Partner with verification

You will provide support to drive EBITDA results, providing insightful analytical decision making, drive/own operational initiatives, and transformation that drives better productivity within Customer Success and Renewal teams.

You will be a person who has the desire and proven hands-on experience to make tangible positive impacts to the overall performance of SUSE’s CSM and Renewal Business.

Location: UK or Ireland (hybrid or remote)

Focus Areas:

Business Partnering

• Acting as a Finance Business Partner to the VP Customer Support and Customer Success to support business objectives.
• Take ownership in achieving business outcomes and resolving business challenges.
• Support growth aspirations through Financial structures and frameworks

Financial Planning

• Responsible for Renewal Invoice Target setting including Corporate Renewal Potential
• Provide support and validation of Quotas for the CSM and renewal quota used by Sales team.
• Work with corporate planning tool (Anaplan) to finalize planning data and ongoing reporting and adjustments

Expenses Management

• Responsible for building annual budgets including headcount, OPEX, CAPEX and exceptional items
• Complete expenses forecast on a quarterly basis.
• Review monthly actuals and appropriately prepare monthly commission accruals
• Conduct monthly reviews of actuals vs plan vs forecast with Business Partners and prepare Commentary.
• Prepare monthly insightful management reporting packs to use as a performance management tool and closely work with the Business Leaders.

Bonus & Commissions Analysis

• Validating the accuracy of Commission/Bonus/SPIFFs Expenses for actual payouts / accruals
• Formulate SPIFFs for the respective functions as required and ensure payments are made against them in due course.

Reporting and Analysis

• Pro-active Renewal Performance reporting which includes Monitoring Renewal Rates based on Forecasts, being able to report on Price Increase Initiatives and etc.
• Track actuals vs budgets vs forecasts by Geo for Renewal Invoice and prepare commentary as needed for use by Geo Controllers
• Support the Customer For Life Controller with Insightful analysis as and when required
• Support the Customer Support VP with data and analysis, along with managing headcount against budget plan.
• Support Customer Experience Program Director for CSM team with data and analysis for KPIs and metrics

Desired skills & experience:

• Qualified accountant (ACCA/ ACA/ CPA/ CIMA)
• A few years post-qualification experience ideally in a FP&A / Finance Business Partner role
• SaaS company experience is considered as advantage
• Strong communicator, able to interact effectively with business leaders, participating in related cross discipline meetings, contributing effectively to brain storming, advising, etc.
• Advanced Excel skills, also knowledge of Google Sheets
• Experience of reporting/ Modelling tools (eg: PBI, Anaplan)
• Power BI experience is an advantage.