Hybrid WFA & Lifecycle Specialist WFA & Lifecycle Specialist with verification
GE Aerospace · nan, · Hybrid
About the job
Essential Responsibilities
- Supports Regional Service Delivery team and the operational execution of program events and respond to employee and HR service ticket requests and management of level 1 escalations.
- Supports the effort to build a 'catching' organization during the transition, provides input to immediate and future support needs and operational frameworks.
- Supports the transitional team during interim transitional period.
- Services include HR operational service areas such as: employee transactional support, mass transactions, complex organization reorganizations, employee data management, employee lifecycle management, HR systems help desk, problem escalations, etc.
- Supports execution transitional planning and any accelerated ‘catching’
- Service Performance - Review KPI performance, variance commentary and actions to improve through established LEAN routines (e.g. MOR)
- Quality Assurance - Provides key inputs/outputs to proactively identify and resolve issues
- Vendor Relationship Management – Provides input in quarterly reviews with vendors to drive performance, strengthen collaborative efforts and delivery of shared success
- Events - Supports event readiness (operations, technology, audience)
- Audit and compliance – Supports delivery of process changes in response to audit and compliance issues
- Direct and Indirect Team Leadership - Support teams in the execution and delivery of operational services by modelling a culture of continuous improvement regarding HR Operational customer focus and process delivery.
- Bachelor degree from an accredited university/college
- Effective written and oral communication skills in English and Spanish
- Experience working in Human Resources & HR Operations Service Delivery
- Ability to document, plan, and execute programs
- Ability to work independently by coordinating with others and operating within a defined budget.
- Ability to work under broad or limited supervision
- Articulate, adaptable, with excellent inter-personal and cross-cultural skills
- Can-do attitude with a strong sense of accountability as well as interdependence
- Demonstrated ability to analyse and resolve problems
- Demonstrated ability to collaborate with large teams
- Detail and numerical orientated with good analytical and problem-solving skills.
- Eye for detail, confidence to challenge and ask questions
- Good Excel, Word and PowerPoint; quick adaptability to systems, tools and processes
- Logical, structured and process-orientated thinking
- Strong oral and written communication skills
- Understanding of finance for business.
Relocation Assistance Provided: No
- This is a remote position