About the job
Location: United Kingdom (Flexible location)
Salary range: £50k- £55k
About Sensio
Sensio is a rapidly growing Norwegian care technology company on a mission to revolutionise social care by providing world-leading care technology that transforms the lives of healthcare professionals, residents, patients, and their families. With a strong presence in the Nordics and recent expansions into England and France, Sensio is uniquely positioned to transform elderly care in Europe. Our dedicated team of 200 employees is committed to creating and implementing sustainable products and services, ultimately simplifying the everyday life of healthcare personnel and allowing #MoreTimeForCare for residents and patients. We are expanding our operations across the UK to bring these solutions to even more people. Read more about Sensio here.
Role overview
We are looking for a Product Specialist who wants to make a difference to health care professionals, residents, and their families. As Product Specialist at Sensio, you will work closely with our clients to ensure that our products assist care staff in delivering quality care. In the UK team, you will have the most technically focused role, dealing with the most challenging tech issues.
In order to succeed, we believe you have experience working with technology in a customer-facing role. As Sensio is on a growth journey, we believe that the right candidate will have to be curious about technology and grow with Sensio – learning new things as the complexity of our products increases.
The UK team at Sensio is distributed, and the Product Specialist will split their time between home office and client locations. Initially, a fair bit of traveling will be expected in this role. Currently, Sensio has 7 dedicated team members in the UK.
The position reports to the Head of Delivery at Sensio UK.
Key responsibilities
- Being the technical expert in the Sensio UK team
- Supporting on technical challenges, both internally and externally
- Creating and maintaining procedures and documentation
- Advanced configuration
- Troubleshooting
- Quality assurance
Qualifications
- A keen interest in technology – you are curious and eager to learn new things
- Experience using Linux operative systems
- Experience writing simple queries and scripts
- Great communication skills
- Experience in a customer-facing role
- Formal education within IT is a plus
What we offer
- Meaningful work with purpose – making a difference to health care personnel, residents, and next-of-kin.
- The opportunity to be part of a Norwegian tech company with ambitions of becoming a global leader.
- To be part of an innovative culture focused on collaboration and user-centric development.
- Great opportunities for professional and personal development.
- Competitive compensation and benefits.
