Homeoffice User Experience Designer with verification

The Mission – Why We Need You

SMA Technologies was founded in 1980 and is on a mission to give people back their time. Our product solutions allow companies to automate their most complex workflows and keep their human capital focused on the strategic work that moves their business forward.

Objectives – About the Role

Reporting to the VP of Product, the UX/UI Designer will be a key member of the product team, working closely with the Senior UX/UI Designer to execute and elevate the existing design strategy at SMA Technologies. You will focus on refining the user experience for both new and existing products, collaborating cross-functionally to implement intuitive, user-centric designs that enhance usability and functionality across our product portfolio.

How You’ll Get There

In your first month:

• Onboard and familiarize yourself with our team, our current design process, greater SMA culture and our users’ financial world.
• Dive into understanding our current products, their functionalities, and user personas.
• Begin actively participating in ongoing design discussions and contribute your initial insights.

In your first 3 months:

• Work with Product, the Senior UX/UI Designer and the Community Engagement Manager to identify key customers and conduct in-depth user research to gather comprehensive insights.
• Focus on one of our latest products and aid with creating the initial design requirements, visualize using Figma wireframes, and prototype as needed.
• Collaborate closely with product managers and engineers to refine designs based on user feedback and technical constraints.
• Work with the Senior UX/UI Designer in workshops, or lead your own, with users to refine design direction.

In your first 6 months:

• Showcase a deep understanding of user needs and business goals.
• Deliver high-quality, polished UX designs using a UI Kit that align with brand guidelines and enhance user experiences significantly.
• Work with the Product Team & Senior UX/UI Designer to continue refining the design pipeline at SMA.
• Act as a contributing member of the Product Team by supporting all design endeavors.
• Proactively identify areas for design improvement across our product suite and propose innovative solutions.

Competencies:

Wondering if you’re a good fit? If so, at your core, this is who you are:

Passionate about the entire user experience: You think in more than just wireframes, you think in experiences aiming to deliver value with ease-of-use and spontaneous customer delight. You care about what it’s like to use the product—in its entirety.

Effective, efficient wireframer: Skilled in organizing information effectively, creating user flows, and developing wireframes that form the structural foundation for intuitive user interfaces.

Insatiable desire for user understanding: Learning is one of your core motivators. You dive deep with empathy and understanding for the user you’re designing for. You are eager to learn how and what the user thinks, feels, explores, dislikes, expects and know just how to meet their needs with effective designs.

Adaptable and velocity minded: You excel in environments where all the answers aren’t ready and know where and how to get them.

Effective planner: Thinking ahead is your strong suit. You plan ahead with your designs, building templates that are flexible enough to incorporate unexpected changes.

Organized: Deep inside you’re a closet project manager; an organizer who gets a certain buzz from crossing things off that to-do list.

Attentive to detail: Does not let important details slip through the cracks or derail a project.

Collaborative: You want to work independently but you want to be part of a high-functioning team able to bounce ideas off your team members to help them and for them to help you.

What’s In It for You?

At SMA, we pride ourselves on ensuring that our employees are taken care of and that you have what you need to succeed in and out of work. In addition to competitive compensation, we provide:

• A remote first environment – Work from wherever you are comfortable in the contiguous U.S. as SMA Technologies is a remote first organization
• All the gear you need to be successful, including your choice of Mac or Dell Laptop, $100/month phone + internet reimbursement, monitors and gear to get yourself started plus a one-time $250 stipend to purchase any extras
• 100% Company paid health, dental, vision, LTD, AD&D and basic life insurance for you and your immediate family, plus a $1,800 per year company funded HSA account, plus paid parental leave.
• Flexible PTO and flexible working hours to accommodate a great work/life balance
• $2,500 annual Professional Development stipend to help you develop your skills

How We Work – Our Core Values

Be Kind – We are kind and helpful. We care and act with empathy. We take care of ourselves, each other, and our customers. We understand boundaries. We believe clear is kind.

Be Collaborative – We unite for a common cause, in pursuit of the best idea, not our own idea. As a remote company, we must work to collaborate and work to communicate to make a difference, an impact. We do this for our teams and for our customers.

Be Determined – Giving up is not in our nature. We are smart people who solve tough problems. We achieve our goals. We have a bias toward action. We deliver success for customers, ourselves, and each other.

Be Authentic – We are genuine. We are real. No pretenses. We know ourselves and celebrate our differences of thoughts, ideas, and skills. We show our true self—our whole self—every day. We unlock our teams’ potential by unlocking each other’s potential.

Work Environment and Physical Requirements

Work primarily in a climate-controlled environment with minimal safety/health hazard potential. High level of stress. Sedentary, sitting, walking, infrequent lifting (overhead, waist level) from floor, bending, frequent near vision use for reading and computer use.

Physical Activity Frequency

• Sitting 80%
• Walking 20%
• Crouching/Bending/Stooping 1%
• Reaching 1%
• Grasping 1%
• Pushing/Pulling 1%
• Near Vision 80%
• Far Vision 20%
• Hearing 100%
• Speaking 85%
• Lifting/Carrying - up to 10 lbs 20%
• Lifting/Carrying - up to 25 lbs 1%
• Lifting/Carrying - up to 50 lbs 1%
• Lifting/Carrying - up to 100 lbs 0%

AAP/EEO

Unisoft International, Inc. dba Software Management Associates provides Equal Employment Opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, or veteran status. This policy applies to all terms and conditions of employment including recruiting, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 281-348-9606 or [email protected] for assistance.