Hybrid Work-From-Home Customer Service Representative (Full-Time) Work-From-Home Customer Service Representative (Full-Time)
Talentify.io · nan, · Hybrid
About the job
Employer Industry: Business Process Outsourcing
Why Consider This Job Opportunity
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
Why Consider This Job Opportunity
- Competitive starting compensation with regular reviews and raises based on tenure and performance
- Opportunity for career advancement and growth within the organization
- Paid time off, paid holidays, and paid training opportunities
- Regular incentives, including cash prizes and items like computers and vacations
- Fun and engaging work environment with a casual dress code
- Flexible work-from-home arrangement
- Handle inbound inquiries and troubleshoot basic technical issues for customers
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology for account management tasks
- Recognize sales opportunities and apply sales skills to upgrade products and services
- Ensure first call resolution through effective problem-solving and call handling
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Ability to evaluate, troubleshoot, and follow up on customer issues
- Experience in customer service, tech support, inside sales, or back-office support is a plus
- Strong team orientation and customer focus
- Ability to thrive in a fast-paced environment with frequent changes
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
