Hybrid DevOps/Site Reliability Engineer (Cape Town-Remote) DevOps/Site Reliability Engineer (Cape Town-Remote)
Token Metrics · Cape Town, Western Cape, South Africa (Remote) · nan, · Hybrid
About the job
- Act as a cloud system admin (AWS primarily and knowledge of multi-cloud infrastructure)
- Monitoring and maintaining networks and servers
- Creating and automating alerting and monitoring system logs
- Building tools to mitigate weaknesses in incident management or software delivery
- Troubleshooting Support Escalation requests
- Upgrading, installing and configuring new hardware and software to meet company objectives
- Implementing security protocols and procedures to prevent potential threats
- Creating user accounts and performing access control
- Performing diagnostic tests and debugging procedures to optimize computer systems
- Documenting processes, as well as backing up and archiving data
- Developing data retrieval and recovery procedures
- Designing and implementing efficient end-user feedback and error reporting systems
- Supervising and mentoring IT department employees, as well as providing IT support
- Keeping up to date with advancements and best practices in IT administration
- Bachelor's degree in Computer Science, Information Technology, Information Systems, or similar
- Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification
- At least two years' experience in a similar role
- Extensive experience with IT systems, networks, and related technologies
- Solid knowledge of best practices in IT administration and system security
- Exceptional leadership, organizational, and time management skills
- Strong analytical and problem-solving skills
- Excellent interpersonal and communication skills.