Hybrid Translations Vendor Coordinator Translations Vendor Coordinator

Exciting career opportunities in the language access industry are waiting for you at LanguageLine Solutions. Whether you work in the corporate office, in one of our satellite offices, at our Interpreting Call Centers, or work from home, you can help make a difference in someone’s life every second of every day.

Job Description

Position: Vendor Coordinator

Department: Translations Operations

Reports to: Vendor Management Team Leader

LanguageLine’s UK operation is part of the worldwide LanguageLine Solutions group with global headquarters in California and European headquarters in London. Over its 40-year history, LanguageLine Solutions ensures the best interpreting and translation services available in the industry.

Main Job Purpose

To facilitate and maintain vendor relationships, negotiating rates, offering ongoing support, and finding the best available vendors.

Specific Tasks

• Manage existing partnership with suppliers
• Manage rate negotiations with existing and new suppliers to ensure services are purchased effectively and at competitive rates in support of year-on-year productivity improvements, operational cost reductions and business growth
• Manage supplier performance and utilize this to track and drive performance, ensuring feedback is given and penalties imposed in line with current guidelines
• Ensure supplier data held on the supplier portal is kept up to date
• Source candidates who meet defined criteria to work with LanguageLine Solutions
• Ensure that translators being entered into our onboarding process have the optimal combination of qualifications & experience
• Ensure all linguist onboarding aligns with all corporate direction and policies
• Take personal responsibility for ensuring that personal information is used fairly and lawfully within GDPR guidelines, report any personal data security incidents immediately and abide by the Information Security Policy detailed in the Staff Handbook
• Any other duties appropriate to the position.
  
  

Person Specification

The following range of experience, knowledge and skills are required:

Essential

• Be a brand ambassador for the Company
• Excellent verbal and written communication skills
• Proven prioritization and time-management skills
• Proven decision making and judgement skills
• Negotiation skills
• Ability to work in a fast paced, high pressure role
• Process driven, highly organized with strong administration skills and attention to detail
• Remains calm and focused under pressure
• Able to multitask and be comfortable in a busy role
• Proactive and innovative approach
• Independent worker, willing to take responsibility
• Ability to build strong and credible professional working relationships
• Flexible approach to work in order to achieve demanding goals and meet both short and long term priorities
• Competency in Microsoft Office
  
  

Desirable

• Bachelor's degree, or similar, in Supply Chain Management, Marketing, Business Administration, or a related field
  
  

This role is subject to an basic DBS Disclosure

Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.

Compliance with Disability Laws. It is the policy of LanguageLine that qualified individuals with disabilities not be discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. It is also our policy to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. We are prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.

VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)