Hybrid ITAM Software Asset Management Administrator ITAM Software Asset Management Administrator with verification
Hagerty · United States (Remote) · nan, Estados Unidos de América · Hybrid
About the job
As an ITAM Software Asset Management Administrator at Hagerty, you will lead the optimization of our software assets using the ServiceNow platform. Your role focuses on the holistic management of technology assets, defining standards, processes, and governance within the Hagerty Software Asset Management program. You'll oversee software discovery, licensing, procurement, and reconciliation processes to ensure efficient software asset management practices within our ServiceNow environment. You will ensure continuous process improvement within the Asset Management System and work cross functionally to ensure integration with Procurement, Security, Operations and Cloud Service Teams.
Ready to get in the driver’s seat? Join us!
What You’ll Do
This position can be worked as remote position within the United States.
Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable.
Say hello to Hagerty
Hagerty is an automotive enthusiast brand and the world’s largest membership organization for car lovers. Along with being a best-in-class provider of specialty insurance for enthusiasts, Hagerty is also home to the Hagerty Drivers Foundation, Garage + Social, Hagerty Drivers Club, MotorsportReg and so much more. Committed to saving driving for future generations, each and every thing Hagerty does is dedicated to the love of the automobile.
Hagerty is a rapidly growing company that values a winning culture. We provide meaningful work for, and invest in, every single team member.
At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world.
If you reside in the following jurisdictions: Illinois, Colorado, California, Washington, New York, or Jersey City, New Jersey ,Vermont, British Columbia, Canada please email [email protected] for compensation, comprehensive benefits and the perks that set us apart.
EEO/AA
US Benefits Overview
Canada Benefits Overview
UK Benefits Overview
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Ready to get in the driver’s seat? Join us!
What You’ll Do
- ITAM Software Asset Management:
- Manage and develop the ITAM Software Asset Management system.
- Oversight of SAM development to align with Organizational Strategy
- Software Discovery and Identification:
- Identify software publishers and products for accurate tracking.
- Create custom software product records in ServiceNow.
- Configure and assign discovery maps for accurate software discovery.
- Ensure key software model attributes are up to date.
- Software Suite Management:
- Define and maintain software suite components.
- Keep software model records updated and complete with relevant information.
- Establish software lifecycle records to track versions, updates, and end-of-life information.
- Licensing and Procurement:
- Validate available software entitlements for compliance.
- Verify software acquisition requirements based on business needs.
- Review and approve procurement requests for software purchases.
- Generate and issue purchase orders.
- Process and record software entitlement information.
- Determine the appropriate software model and license type.
- Identify entitlements that need upgrading and integrate process with Procurement to build usage rules.
- Assign relevant license metrics and update purchased rights.
- Link software entitlements to contracts and financial information.
- Assign or update software models for version changes.
- Ensure completeness and accuracy of software entitlement records.
- Allocate entitlement rights to users or devices.
- Maintain and update software installation records.
- Correct or reject normalized software discovery models.
- Resolve unmatched software installations.
- Establish pattern normalization rules.
- Review and validate suggestions for normalizing software discovery data.
- Define the scope of software reconciliation efforts.
- Regularly review reconciliation results and take corrective actions.
- Identify and recommend remediation actions for non-compliant software.
- Execute approved remediation actions.
- Develop and implement reclamation rules.
- Validate and process software removal requests.
- Establish client access records for specific software versions or editions.
- Maintain accurate user or device counts on client access records.
- Analytics and Reporting and Knowledge Base
- Ensure accurate and UTD documentation for SAM administration activities
- Analyze software usage data to optimize licensing and procurement decisions.
- Develop, measure and report on KPI’s to demonstrate the health of the Software Asset Environment
- Bachelor's degree in Information Technology, Computer Science, Cyber Security, or a related field.
- Previous experience in IT asset management, operations, disaster recovery, or business continuity.
- Knowledge of information classification and data protection frameworks.
- Experience with security and risk frameworks (e.g., ISO, PCI DSS, NIST, CIS, and SANS Critical Controls).
- Vendor/Contract/SOW Management Experience
- Strong IT governance program experience.
- Advanced ServiceNow experience.
- Familiarity with public company requirements, including Sarbanes Oxley, if applicable.
- IAITAM Software Asset Management certification
- Excellent organizational and communication skills.
- Attention to detail and accuracy.
- Strong cross-functional collaboration skills.
- Self-motivated and organized, capable of working independently.
- Continuous Process Improvement is top of mind.
- Extensive project or program management experience.
- Analytical skills for data reporting.
- Willingness to learn new technologies and tools.
- Dedication to improving the customer experience.
This position can be worked as remote position within the United States.
Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable.
Say hello to Hagerty
Hagerty is an automotive enthusiast brand and the world’s largest membership organization for car lovers. Along with being a best-in-class provider of specialty insurance for enthusiasts, Hagerty is also home to the Hagerty Drivers Foundation, Garage + Social, Hagerty Drivers Club, MotorsportReg and so much more. Committed to saving driving for future generations, each and every thing Hagerty does is dedicated to the love of the automobile.
Hagerty is a rapidly growing company that values a winning culture. We provide meaningful work for, and invest in, every single team member.
At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world.
If you reside in the following jurisdictions: Illinois, Colorado, California, Washington, New York, or Jersey City, New Jersey ,Vermont, British Columbia, Canada please email [email protected] for compensation, comprehensive benefits and the perks that set us apart.
EEO/AA
US Benefits Overview
Canada Benefits Overview
UK Benefits Overview
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
