Remote Specialist, Operational Readiness (Flights) en Hopper
Hopper · Remote, South Korea, Sudáfrica · Remote
Exponent – Supera tus entrevistas tecnológicas con sesiones de prueba y tutores expertos de las mejores empresas.
Patrocinado por ExponentAs a CS Operational Readiness Specialist at Hopper, you’ll be key in the success of Hopper’s global customer service team, ensuring changes that impact CS are effectively operationalized.
You’ll work directly with product, revenue, operational, and service delivery leaders to gather requirements, coordinate necessary product testing, develop an implementation plan, and provide compelling programmatic feedback to drive continuous improvement. In addition to strong Hopper and OTA knowledge, this role requires strong leadership, analytical, stakeholder and project management skills.
Additionally, this role requires a deep understanding of how technical teams work and communicate.
