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Description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between top-tier global talent and industry-leading corporations. With a deep footprint in the European market, we pride ourselves on delivering bespoke recruitment solutions that empower professionals to excel in their career paths while facilitating high-impact jobs in Greece and beyond.

Job Overview

We are currently seeking dedicated professionals for the Italian Speaking Transportation Customer Experts position in Greece to support a major player in the global logistics and mobility sector. This unique role offers the perfect blend of career progression and cultural exploration, making it one of the most sought-after Italian-speaking jobs for those looking to redefine their professional journey in the transportation industry.

Key Responsibilities

• Provide high-quality support to Italian-speaking customers regarding transportation, scheduling, and logistical inquiries.
• Manage client expectations by providing accurate information regarding transport delays, bookings, and service updates.
• Navigate complex transportation management systems to track and troubleshoot customer requests in real-time.
• Serve as a primary brand ambassador for our client, maintaining professionalism and empathy during every interaction.
• Effectively utilize communication channels—including voice, email, and chat—to resolve transportation-related issues.
• Collaborate with cross-functional teams to ensure seamless service delivery across the logistics network.
• Identify opportunities to enhance the customer experience within the fast-paced transportation industry.

Requirements

• Native or fluent Italian (spoken and written).
• Valid EU passport or work permit for Greece.
• Professional proficiency in English to ensure seamless internal communication.
• A customer-centric mindset with a passion for problem-solving within the transportation sector.
• Strong digital literacy and the ability to adapt to new software environments quickly.
• A proactive attitude toward working in a dynamic team-based international environment.

Benefits

What We Offer

• Competitive Monthly Salary.
• Two Extra Salaries per year (13th and 14th month bonus structure).
• Monthly Performance Bonus tailored to your success as an Italian Speaking Transportation Customer Expert.
• Fully Paid Relocation Package (flight, transfer, and initial hotel accommodation).
• Comprehensive training programs to master the transportation industry systems.
• Full Private Health Insurance.
• Ongoing career development and professional growth opportunities.
• And Much More...

Life in Greece

Choosing one of our Italian-speaking jobs means embracing a lifestyle that is the envy of the world. Greece offers a stunning Mediterranean climate, world-class historical sites, and a vibrant social scene that keeps life exciting year-round. Living in Greece allows you to enjoy the perfect balance of professional ambition and leisure, surrounded by breathtaking islands and legendary hospitality.

With our inclusive relocation package, moving to Greece is a seamless transition. Whether you are exploring the culinary wonders of Athens or enjoying the sun-drenched coastal paths, Greece provides an unparalleled quality of life. Start your journey today with one of the leading Italian Speaking Transportation Customer Experts positions in Greece and experience everything this magnificent country has to offer.

How to Apply

If you are ready to take the next step in your career with Mercier Consultancy Group, we would love to hear from you. Click "Apply Now" to submit your application and begin your journey as an Italian Speaking Transportation Customer Expert in sunny Greece. Our recruitment team looks forward to assisting you in this exciting transition!