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Description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment firm specializing in connecting top-tier talent with industry-leading organizations. We pride ourselves on facilitating career-defining opportunities within the international BPO and technology sectors, ensuring that your next professional move is both strategic and rewarding.

Job Overview

We are currently sourcing exceptional candidates for a French Speaking Back Office Gaming Support Specialist position in Bulgaria. This role is a unique gateway for professionals seeking French-speaking jobs in the rapidly expanding Gaming & Esports industry, offering the chance to work in the heart of Sofia’s vibrant tech hub.

Key Responsibilities

• Manage back-office administrative tasks to ensure the seamless operation of global gaming platforms.
• Monitor player activities and perform essential verification checks to maintain the integrity of the Gaming & Esports ecosystem.
• Provide high-level support to the French-speaking user base, resolving technical and account-related queries with professional precision.
• Collaborate with international teams to address fraudulent activity and ensure compliance with gaming industry regulations.
• Handle sensitive player data with the highest level of confidentiality and adherence to GDPR standards.
• Maintain detailed records and documentation for all escalated support tickets within the back-office environment.
• Contribute to the ongoing improvement of support processes specifically tailored to the unique demands of the gaming industry.

Requirements

• Native or fluent French (spoken and written) is required for this position.
• Valid EU passport (mandatory) to facilitate seamless employment.
• Strong proficiency in English to collaborate within our international team.
• A genuine passion for Gaming & Esports, with an understanding of modern digital gaming trends.
• Excellent analytical skills and a meticulous eye for detail regarding back-office operations.
• A proactive mindset, perfect for those seeking long-term professional growth through the best French-speaking jobs currently available.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• Exciting career growth prospects in one of the premier jobs in Bulgaria.
• And Much More...

Life in Bulgaria

Choosing to work in Bulgaria offers an incredible balance of professional development and high-quality lifestyle. As a hub for international business, Bulgaria boasts a rich cultural history, affordable living, and stunning natural landscapes, ranging from the Balkan mountains to the picturesque Black Sea coast. You will find that life in Bulgaria is remarkably vibrant, welcoming, and perfectly suited for global professionals.

Our comprehensive relocation package simplifies your transition, allowing you to settle into your new home in Bulgaria with ease. Experience world-class cuisine, a thriving nightlife in Sofia, and a friendly expat community that makes Bulgaria a top-tier destination for those seeking a change of scenery. Take advantage of this French Speaking Back Office Gaming Support Specialist position in Bulgaria and transform your career today.

How to Apply

If you are ready to join an innovative team and advance your career in the Gaming & Esports sector, we invite you to Apply Now. Mercier Consultancy Group is eager to review your application and help you embark on this exciting journey. We look forward to hearing from you soon.