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Description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European recruitment and high-end BPO solutions. We specialize in connecting top-tier talent with luxury brands, ensuring that every professional placement fosters excellence and long-term career growth.

Job Overview

We are currently seeking polished professionals for the Italian Speaking Pandora Customer Experts position in Greece. This role offers a unique opportunity to represent a world-renowned name in the luxury goods industry while enjoying the vibrant lifestyle that comes with one of the most sought-after jobs in Greece.

Key Responsibilities

• Deliver exceptional, high-touch support to clients of this prestigious luxury goods brand.
• Provide personalized assistance regarding jewelry collections, styling advice, and order management.
• Maintain the brand's reputation for elegance and sophistication through every Italian-speaking interaction.
• Resolve customer inquiries with efficiency, empathy, and a keen attention to detail.
• Cultivate brand loyalty by ensuring a seamless and premium post-purchase experience.
• Collaborate with cross-functional teams to uphold the high standards expected in the luxury sector.
• Document customer feedback to assist in the continuous improvement of the brand's service standards.

Requirements

• Native or fluent Italian (spoken and written) is essential for these Italian-speaking jobs.
• Valid EU passport (mandatory) to facilitate your smooth transition to Greece.
• Previous experience in customer service, luxury retail, or high-end hospitality is highly preferred.
• Excellent communication skills with an elegant, professional, and articulate tone.
• Passionate about the luxury goods industry and delivering high-quality client experiences.
• Tech-savvy and comfortable navigating multi-channel support platforms.

Benefits

What We Offer

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary)
• Monthly Performance Bonus
• Fully Paid Relocation Package (flight, transfer, hotel)
• Fully Paid Training
• Comprehensive Health Insurance
• An immersive career experience within the luxury goods sector in Greece.
• And Much More...

Life in Greece

Embrace a world where ancient history meets modern luxury. By securing one of these Italian Speaking Pandora Customer Experts positions in Greece, you will gain access to a Mediterranean lifestyle defined by endless sunshine, stunning coastlines, and a rich cultural heritage. Greece is a destination that offers an unparalleled quality of life for ambitious professionals looking to advance their careers internationally.

Relocating to Greece allows you to enjoy world-class gastronomy, vibrant nightlife, and a welcoming expat community. As part of our comprehensive relocation support, we ensure your transition to working in Greece is as seamless as possible, allowing you to focus entirely on your professional growth in the luxury goods market.

How to Apply

If you are ready to embark on this prestigious career journey, click Apply Now to submit your application to Mercier Consultancy Group. We look forward to discussing how your skills align with this exceptional opportunity in the luxury goods industry.